Kacy Parker
Meridian,MS
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
6
6
years of professional experience
Work History
Receptionist
Benefits Mangement Group
Meridian, MS
07.2025 - Current
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Audit monthly bill from different carriers each month
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Lobby Coordinator
1st mississippi federal credit union
Meridian, Ms
11.2024 - Current
- Resolved customer complaints or answered customers' questions.
- Demonstrated how to use cell phone features to customers in store.
- Greeted customers
- Checked in customers to the loan department and member services.
- Answer phone calls and direct them to the correct department.
- Helped the customer resolve their issues.
- Checked-out customers.
Sales Associate/Cashier
Burkes Outlet Bealls
Meridian, MS
02.2020 - 05.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Education
High School Diploma -
Northeast Laudedale High School
Meridian, MS05.2022
Skills
- Cash Handling Accuracy
- Calm Demeanor
- Flexible Schedule
- Reading comprehension skills
- Listening Skills
- Written and oral communication skills
- Multi-tasking strength
- Fitting room maintenance
- Cleaning techniques
- Payment Processing
Education and Training
other
Timeline
Receptionist
Benefits Mangement Group
07.2025 - Current
Lobby Coordinator
1st mississippi federal credit union
11.2024 - Current
Sales Associate/Cashier
Burkes Outlet Bealls
02.2020 - 05.2022
High School Diploma -
Northeast Laudedale High School