Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
SeniorSoftwareEngineer
Kacy Robnet

Kacy Robnet

Columbus,OH

Summary

Proven multitasker and problem-solver, excelled in roles at Holiday Inn Express Hotel Suites and Subway, enhancing customer satisfaction and operational efficiency. Skilled in deep cleaning protocols and chemical handling, demonstrated exceptional time management and self-motivation. Achieved significant improvements in service quality through diligent teamwork and a hardworking attitude.

Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.

Personable fast food professional demonstrating proven success in cultivating customer satisfaction and loyalty. Accustomed to utilizing strong attention to detail and commitment to quality to deliver excellent service.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

25
25
years of professional experience

Work History

Housekeeper

Holiday Inn Express Hotel Suites
07.2023 - 10.2023
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Crew Team Member

McDonald's
03.2023 - 07.2023
  • Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Contributed to the achievement of company targets through consistent delivery of high-quality service.
  • Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
  • Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
  • Greeted customers at drive-thru and took food orders.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
  • Became familiar with products to answer questions and make suggestions.
  • Worked well with teammates and accepted coaching from management team.

Waitress Trainer

Waffel House
07.2022 - 12.2022
  • Ensured smooth transitions between shifts by conducting thorough handovers with incoming waitstaff regarding ongoing table statuses or special requests from guests.
  • Delivered personalized attention to each trainee''s learning style during training sessions to optimize comprehension of material.
  • Evaluated trainees'' progress and provided constructive feedback for improvement during regular check-ins and performance reviews.
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.

Sandwich Artist

Subway
02.2022 - 05.2022
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Kept workplace clean and organized in line with restaurant policies.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.

Education

GED -

Godman Guild
Columbus, OH
11-2024

Skills

  • Multitasking
  • Problem-solving abilities
  • Deep Cleaning Protocols
  • Time management abilities
  • Self Motivation
  • Hardworking
  • Chemical Handling

Additional Information

I"m very dedicated yet eager to become employed as soon as possible. will also be able to start immediately, and if its something i haven't done in the past I learn quickly, and also very much so teachable!

Timeline

Housekeeper

Holiday Inn Express Hotel Suites
07.2023 - 10.2023

Crew Team Member

McDonald's
03.2023 - 07.2023

Waitress Trainer

Waffel House
07.2022 - 12.2022

Sandwich Artist

Subway
02.2022 - 05.2022

GED -

Godman Guild
Kacy Robnet