Kacy Williams

• Provided comprehensive customer service to drive client satisfaction.
• Provided exceptional customer service, resolving inquiries and technical issues swiftly.
• Trained new hires on customer service policies and procedures.
• Increased client satisfaction by providing excellent customer service.

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned the home after activities by picking up toys and straightening up playroom.
• Prepared healthy, age-appropriate snacks and meals.
• Reassured children when upset providing emotional support and stability.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

• Performed manual labor and random jobs to help teams accomplish goals.
• Followed supervisor instructions to complete tasks on time.
• Operated various hand and power tools to complete general tasks.
• Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
• Assisted in completing projects on time through diligent work and effective communication with team members.

Helped patients with their activities of daily living, assisted nurses

• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.