Kadaisha Abbey
Holt,MI
Overview
2026
2026
years of professional experience
Work History
Call Center Representative
Crusecom
Oscoda, MI
08.2023 - Current
- Assisted customers with inquiries and resolved issues efficiently.
- Managed high call volumes while maintaining quality service standards.
- Documented customer interactions in CRM system for accurate record-keeping.
- Collaborated with team members to enhance customer satisfaction ratings.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
Housekeeper
Red Roof
Melvindale, MI
2020 - 2021
- Cleaned and sanitized guest rooms to ensure high standards of cleanliness and comfort.
- Organized housekeeping supplies and equipment for efficient workflow and inventory management.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Conducted regular inspections to maintain quality control and consistency throughout the facility.
Processing Associate
Habitat for Humanity
Battle Creek, MI
2018 - 2018
- Operated processing equipment to streamline workflow and enhance operational efficiency.
- Coordinated inventory management processes to ensure optimal stock levels and reduce delays.
- Trained new team members on safety protocols and equipment usage to maintain compliance standards.
- Monitored production quality by conducting regular inspections, ensuring adherence to safety regulations.
Education
High School Diploma -
Battle Central
Battle Creek, MITimeline
Call Center Representative
Crusecom
08.2023 - Current
Housekeeper
Red Roof
2020 - 2021
Processing Associate
Habitat for Humanity
2018 - 2018
High School Diploma -
Battle Central