Experienced customer service professional with a strong background in public interaction. Proven ability to educate children about nature and animals. Committed to continuous learning and skill development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
Waycross, GA
11.2024 - Current
Delivered exceptional customer service to ensure positive guest experiences.
Assembled orders for timely delivery to customers.
Processed transactions efficiently and accurately.
Executed daily cleaning routines to ensure a hygienic environment.
Internship and Naturalist
OKEFENOKEE SWAMP PARK
Waycross, GA
03.2024 - 10.2024
Led boat tours, sharing knowledge of local wildlife and ecosystems with guests
Answered guest questions on swamps and animals, enriching visitor understanding of local ecology
Educated children about local ecosystems, promoting appreciation and stewardship of nature
Seasonal Employee
Hobby Lobby
Waycross, GA
09.2023 - 01.2024
Organized shelves to enhance customer accessibility and shopping experience
Arranged merchandise on shelves to improve product visibility
Constructed furniture displays to showcase products.
Executed janitorial duties to maintain a clean and welcoming store environment
Warehouse Worker
FedEx Ground
06.2021 - 07.2023
Loaded and unloaded trucks to ensure safe handling of goods, contributing to efficient operations.
Sorted and organized packages to facilitate timely distribution to delivery routes.
Sorted and organized packages for efficient shipping processes.
Shift Lead
Dairy Queen
Blackshear, GA
05.2019 - 05.2021
Supervised daily operations and ensured team adherence to service standards.
Executed daily operations, managed cash drawer counts, ensured secure store closure, and maintained accurate financial records.
Trained new staff on procedures and customer service expectations.
Education
Bachelor of Science - Nature And Ecology
South Georgia State College
Waycross, GA
12.2025
High School Diploma -
Pierce County High School
Blackshear, GA
05.2021
Skills
Restaurant management
Cash handling
Supervising experience
Microsoft Office Suite
Restaurant experience
Shift management
Work well with others
Public speaking
Organizational skills
Guest services
Food service management
Quick service and fast food restaurant
Driving
Cashiering
Computer skills
Customer service
Leadership
Analysis skills
Communication skills
Certification
Microsoft Technology Associate for Software Development Fundamentals, 05/01/19, Present