Kade Lockett
Summary
Retail Sales Lead with a proven track record in enhancing customer service and team performance. Expertise in training, strategic planning, and sales performance, driving measurable improvements in customer engagement and operational efficiency. Large focus on sales and promoting product to customers efficiently.
Overview
7
7
years of professional experience
Work History
Retail Sales Lead - Key Carrier
Dick's Sporting Goods, Inc
Friendswood, Texas
05.2023 - Current
- Led daily store operations to ensure high customer service standards.
- Trained new team members on product knowledge and effective sales techniques.
- Assisted customers in selecting merchandise to meet their needs.
- Monitored sales trends to identify opportunities for improvement in service.
- Led team to ensure product standards and customer service was met and exceeded.
Interim Assistant Sales Manager
Dick's Sporting Goods, Inc
Katy, Texas
10.2024 - 05.2025
- Collaborated with management to develop promotional strategies for seasonal sales events.
- Oversaw inventory management processes to ensure stock levels met customer demand.
- Managed a team of sales representatives.
- Prepared reports detailing performance metrics such as sales volumes and conversion rates.
- Utilized company selling model to engage and connect customers with brand.
Cashier
Andretti Indoor Karting & Games
Katy, Texas
01.2023 - 05.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Worked closely with front-end staff to assist customers.
- Assisted customers with inquiries about services, promotions, and merchandise options.
Retail Associate
Dick's Sporting Goods, Inc
Katy, Texas
05.2021 - 01.2023
Team Member
Whatabuger
Kemah, Texas
04.2018 - 05.2021
- Provided excellent customer service in a fast-paced restaurant environment.
- Assisted team members with training on operational procedures and best practices.
- Worked hard to learn required tasks quickly to maximize performance.
- Collaborated with team members to maximize productivity and efficiency.
Education
High School Diploma -
Clear Falls High School
League City, TX05-2020
Some College (No Degree) - Business Administration and Management
Houston Community College
Houston, TXSkills
- Sales training
- Visual merchandising
- Inventory management
- Customer engagement
- Performance reporting
- Promotional strategy
- Customer relationship management
- Team leadership
- Sales forecasting
- Sales target achievement
- Problem solving
- Time management
References
Clayton Barnes
Executive Director
Dick's Sporting Goods
954-214-6948
Clayton.barnes@dcsg.com
David Nims
Assistant Sales Manager
Dick's Sporting Goods
281-684-2554
David.Nims@dcsg.com
Timeline
Interim Assistant Sales Manager
Dick's Sporting Goods, Inc
10.2024 - 05.2025
Retail Sales Lead - Key Carrier
Dick's Sporting Goods, Inc
05.2023 - Current
Cashier
Andretti Indoor Karting & Games
01.2023 - 05.2023
Retail Associate
Dick's Sporting Goods, Inc
05.2021 - 01.2023
Team Member
Whatabuger
04.2018 - 05.2021
High School Diploma -
Clear Falls High School
Some College (No Degree) - Business Administration and Management
Houston Community College
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