Kade Moss
Willies Grill & Icehouse
San Marcos,TX
7
years of professional experience
Dynamic Bartender/Shift Manager with a proven track record at Willies Grill & Icehouse, excelling in employee training and customer service. Skilled in cash handling and decision-making, I foster strong relationships and enhance team performance, ensuring exceptional dining experiences and operational efficiency. Passionate about mentoring and driving success in fast-paced environments.
Work History
Shift Manager
1 Year 9 Months- Supervised daily operations to ensure efficient workflow and service quality.
- Trained and mentored team members on customer service standards and operational procedures.
- Managed inventory levels, placing orders, and reducing waste through effective stock management.
- Implemented staff scheduling to optimize coverage during peak hours and enhance service delivery.
Bartender
1 Year 9 Months- Crafted and served a variety of beverages to enhance customer satisfaction.
- Managed inventory levels, ensuring timely restocking of supplies.
- Maintained cleanliness and organization of bar area for efficiency.
- Processed customer transactions accurately using POS system.
- Trained new team members on drink recipes and service standards.
- Collaborated with kitchen staff to ensure seamless service during peak hours.
- Resolved customer complaints promptly to maintain positive dining experience.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Server
2 Years- Provided exceptional customer service in fast-paced dining environment.
- Efficiently managed table assignments to optimize guest flow and satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
Line Cook
1 Year 5 Months- Prepared and cooked menu items according to recipes and standards.
- Maintained cleanliness and organization of kitchen workstations for efficient operations.
- Assisted in inventory management by monitoring stock levels and notifying supervisors of shortages.
- Collaborated with team members to ensure timely food preparation during peak hours.
Food Runner
3 Months- Delivered food orders efficiently to guests, ensuring timely service and customer satisfaction.
- Collaborated with kitchen staff to maintain accurate order flow and presentation quality.
- Assisted in maintaining cleanliness and organization of dining areas for optimal guest experience.
- Adapted quickly to changing menus and special requests, enhancing service flexibility.
Education
High School Diploma
Skills
Cash handling
Decision-making
Customer service focus
Employee training
Opening and closing procedures
Energetic and enthusiastic
Training and mentoring
Relationship building
Timeline
Shift Manager
Willies Grill & Icehouse
10.2024 - 07.2026Read More
Bartender
Willies Grill & Icehouse
10.2024 - 07.2026Read More
Server
Willies Grill & Icehouse
10.2022 - 10.2024Read More
Line Cook
Taco Cabana
05.2021 - 10.2022Read More
Food Runner
Evo Entertainment
12.2019 - 03.2020Read More
Samuel Clemens High School
High School Diploma
Read More