Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KADEDRA C. WATSON

Virginia Beach,VA

Summary

I am an excellent Customer Service Rep., Sewing Machine Operator and Production Worker.

Overview

38
38
years of professional experience

Work History

Deli Associate

WAL-MART
Norfolk, VA
09.2017 - Current
  • I am currently the night shift deli associate
  • One of my responsibilities, are to thoroughly wash, rinse and sanitize the department for the next business day
  • I also prepare and cook various items such as, salads, sandwiches, wraps, pinwheels and rotisserie chickens
  • I slice various deli Chubs per customer request
  • I also earned Associate of the month for the month of November 2017

Food and Beverage Team Memeber

Target
Norfolk, Va, VA
06.2021 - 11.2024

I was responsible for stocking shelves in the Dairy, Deli and meat Departments.

  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

I rotated shelf products by the FIFO code.

Maintained clean shelves and products.

Customer Counter Associate

UPS
Virginia Beach, VA
10.2018 - 09.2023
  • I am responsible for processing customer packages for will call, hold, and future pick up
  • I am also trained in using a Diad
  • Greeted customers, answered questions and provided assistance.
  • Assisted other employees during peak hours or when the workload increased unexpectedly.
  • Greeted customers and offered immediate assistance to help locate and purchase desired products.
  • Computed purchases and received and processed cash or credit payment.
  • Processed payments promptly for customers to exceed productivity standards.
  • Recommended, selected and located merchandise based on customer desires.
  • Organized back room storage areas to ensure efficient product rotation and easy access to stock items when needed.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Prepared special orders for customers upon request, ensuring accuracy of order before completion.
  • Maintained cleanliness of the store by sweeping floors, dusting shelves and organizing merchandise displays.
  • Operated a variety of equipment including cash registers, scanners and scales to process customer transactions accurately.
  • Delivered top quality customer service while managing multiple tasks.
  • Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.

Customer Service Desk Associate

WAL-MART
Virginia Beach, VA
02.2017 - 09.2017
  • I began my career at Wal-Mart, as a cash office and customer service desk associate
  • I tender money orders, cash checks, Send and receive Money Gram wires, as well as WalMart to Wal-Mart money transfers, processing Lottery transactions are also apart of my duties as a service desk associate
  • I also check and prepare site to store online purchases made by the customer

Assembler

STIHL INC.
Virginia Beach, VA
08.2010 - 02.2017
  • I began my tenure as a chainsaw inspector
  • Then I changed over to a piston/ crankshaft assembler
  • I was responsible for ensuring the parts were quality efficient and I set that assembly into the engine block

Sewing Machine Operator

GLOSTER
South Boston, VA
11.2009 - 06.2010
  • I was responsible for the production of upholstered patio furniture

Grill Person

MCDONALD'S
South Boston, VA
12.2006 - 07.2007
  • Prepare and cook to order a variety of foods that require only a short preparation time
  • May take orders from customers and serve patrons at counters or tables

Banner

ANNIN & CO.
South Boston, VA
04.2001 - 08.2006
  • I was a flag maker to the world
  • I was responsible for putting the banner on every flag in the world, per production and order size
  • I set up, operate, and tend machines that sew and cut textiles

Warehouse Worker

E-TOYS
Blairs, VA
10.2004 - 12.2004
  • I was responsible for picking customers online orders and sending them to the shipping dept., via conveyor belt
  • I went back to work for them as the Weekend Lead person in the season of 2006

Cashier

FARMERS FOOD
South Boston, VA
07.2000 - 11.2000
  • Handled cash payments, Credit cards, Food Stamps, Worked cash register

Machine Operator

TULTEX
South Boston, VA
09.1996 - 12.1999
  • I was responsible for maintaining production on sewing and setting sleeves

Cashier Trainer

PATHMARK
Brooklyn, NY
10.1991 - 07.1995
  • I held variable positions with this company
  • I started out as a cashier in the grocery department
  • My next position was held in the pharmacy department
  • I was responsible for taking in prescriptions and cashing out customers
  • I was then transferred to the price change department
  • I was responsible for changing all price tags on sale items for the week
  • Finally, I became the cashier trainer
  • I was responsible for training all incoming cashiers and having them ready for the floor in a week

Youth Peer Teacher

VANGUARD INC.
Brooklyn, NY
09.1987 - 08.1991
  • Company Overview: This was a nonprofit organization which helped the local youth in the surrounding area
  • I was responsible for helping the youth with homework and extracurricular activities such as dance, cheerleading and art
  • This was a nonprofit organization which helped the local youth in the surrounding area

Education

High School Diploma - General High School Curriculum

Abraham Lincoln High School
Brooklyn, N.Y.
08.1991

Skills

  • Excellent Customer Service Rep
  • Sewing Machine Operator
  • Production Worker
  • Food preparation
  • Customer assistance
  • Sanitation practices
  • Product rotation
  • Team collaboration
  • Effective communication
  • Time management
  • Self motivation
  • Food storage
  • Salad preparation
  • Adaptability
  • Supply restocking
  • Food services
  • Reliability and punctuality
  • POS system use
  • Raw materials handling
  • Meal assembly
  • Effective customer communication
  • Cleanliness and sanitation
  • Food service standards
  • Food preparations
  • Cooking procedures
  • Ingredient and food preparation

References

Shall be furnished upon request

Timeline

Food and Beverage Team Memeber

Target
06.2021 - 11.2024

Customer Counter Associate

UPS
10.2018 - 09.2023

Deli Associate

WAL-MART
09.2017 - Current

Customer Service Desk Associate

WAL-MART
02.2017 - 09.2017

Assembler

STIHL INC.
08.2010 - 02.2017

Sewing Machine Operator

GLOSTER
11.2009 - 06.2010

Grill Person

MCDONALD'S
12.2006 - 07.2007

Warehouse Worker

E-TOYS
10.2004 - 12.2004

Banner

ANNIN & CO.
04.2001 - 08.2006

Cashier

FARMERS FOOD
07.2000 - 11.2000

Machine Operator

TULTEX
09.1996 - 12.1999

Cashier Trainer

PATHMARK
10.1991 - 07.1995

Youth Peer Teacher

VANGUARD INC.
09.1987 - 08.1991

High School Diploma - General High School Curriculum

Abraham Lincoln High School
KADEDRA C. WATSON