Kadedra Dalton
Reidsville,NC
Summary
Adept at strategic planning and problem-solving, I elevated operational efficiency at COOPER LAKE CANNABIS. My leadership ensured compliance and optimized inventory, showcasing strong communication and analytical thinking. Skilled in Microsoft Word and conflict resolution, I consistently enhance customer service and team performance.
Overview
9
9
years of professional experience
Work History
Manager
COOPER LAKE CANNABIS
EDEN, NC
11.2023 - Current
- Produced thorough, accurate and timely reports of project activities.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Ensured compliance with industry regulations and company policies.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Security Guard
Allied Universal Security
Greensboro, North Carolina
12.2021 - Current
- Monitored CCTV feeds of building and grounds
- Locked doors and gates of entrances and exits to secure buildings
- Monitored multiple building and grounds areas with CCTV feeds
- Wrote concise, detailed reports on property damage, theft, presence of unauthorized persons, and unusual occurrences
- Used verbal and physical deescalation strategies to restore order and reduce tension
- Warned persons of rule infractions or violations and apprehended or evicted violators from premises
Sales Associate
Lowes
Reidsville, NC
02.2023 - 08.2023
- Checked sister stores and online options to locate items for customers
- Resolved customer concerns using strong communication and conflict management skills
- Managed multiple tasks simultaneously while meeting deadlines
- Assisted customers with sales and service needs
- Maintained calm demeanor and managed issues professionally and according to company standards
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Inspected lifts before use to prevent damage to goods.
- Checked shipments for damaged or incorrect items.
Key Holder
Dollar General
Madison, NC
09.2021 - 12.2021
- Maintained store cleanliness and assisted management with operational tasks
- Counted and balanced drawers and armed alarm system as part of store opening and closing
- Handled store opening and closing with consistent attention to established requirements
- Coordinated smooth front-end operations, monitoring and managing front-line employee work
Personal Care Assistant
Gt Independence
Sturgis, MI
11.2015 - 11.2021
- Kept clients' spaces clean, neat, and free of safety hazards
- Maintained detailed records of care activities and reported general workload and notable incidents to charge nurse
- Empowered residents to complete tasks within capability levels
- Assisted patients with moving between bed and wheelchair and helped clients reach bathroom facilities
- Coordinated daily housekeeping, errands, and meal preparation for individuals under care
Education
Associate in Criminal Justice - Technolgy
Rockingham Community Cooege
Wentworth, NC05.2021
Associate in Science -
Rockingham Community Cooege
Wentworth, NC05.2019
Skills
- Problem-solving
- Strong communication
- Conflict resolution
- Service-oriented
- Positive and professional
- Microsoft Word
- Analytical thinking
- Strategic planning
- Team leadership
- Customer service
- Inventory management
- Staff training and development
- Policy implementation
- Decision-making
Timeline
Manager
COOPER LAKE CANNABIS
11.2023 - Current
Sales Associate
Lowes
02.2023 - 08.2023
Security Guard
Allied Universal Security
12.2021 - Current
Key Holder
Dollar General
09.2021 - 12.2021
Personal Care Assistant
Gt Independence
11.2015 - 11.2021
Associate in Criminal Justice - Technolgy
Rockingham Community Cooege
Associate in Science -
Rockingham Community Cooege
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