Kadedrian Cunningham
Lauderdale Lakes
Summary
To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Vet Diet Data Entry Agent
Chewy
08.2019 - Current
- Accurately entered and maintained animal diet plans, feeding schedules, and nutritional records in digital systems
- Verified data for accuracy, consistency, and completeness, reducing entry errors and improving record reliability
- Collaborated with veterinarians and nutrition staff to input prescribed dietary plans and updates
- Managed and organized large volumes of dietary and patient data for multiple animal species
Stocker/Sales Associate
Walmart
Lauderdale Lakes, FL
09.2018 - 07.2019
- Maintained organized and fully stocked sales floor by restocking shelves and arranging merchandise
- Assisted in inventory management, including receiving shipments and updating stock levels
- Ensured store cleanliness and compliance with company standards
- Resolved customer concerns professionally to enhance satisfaction and loyalty
- Collaborated with team members to meet daily sales and operational goals
Customer Service Roadside Dispatcher
IQOR
Pompano Beach, FL
05.2017 - 05.2018
- Handled inbound calls from customers requesting roadside assistance, including towing, jump-starts, lockouts, and tire changes
- Assessed customer situations quickly and dispatched appropriate service providers based on location and urgency
- Used dispatch and GPS systems to coordinate drivers and ensure timely service delivery
Customer Service Representative
SITEL
Pompano Beach, FL
09.2015 - 01.2017
- Handled inbound and outbound calls related to suspected or confirmed credit card fraud
- Reviewed and analyzed transactions to identify unauthorized or suspicious activity
- Assisted customers in securing accounts by blocking cards, issuing replacements, and updating account details
- Filed fraud claims and guided customers through the dispute resolution process
- Monitored accounts and escalated high-risk cases according to company procedures
- Maintained accurate and detailed records of fraud investigations in CRM systems
Education
Patient Care Technician -
Sheridan Tech College
Hollywood, FL06.2020
High School Diploma -
Dillard High School
Fort Lauderdale, FL06.2013
Skills
- Sales (4 years)
- Word (7 years)
- Medical Terminology (1 year)
- Microsoft Office (7 years)
- Customer Service (7 years)
- Powerpoint (7 years)
Certification
- Patient Care Technician August 2017 to Present
- Driver's License
- CPR/First Aid
Timeline
Vet Diet Data Entry Agent
Chewy
08.2019 - Current
Stocker/Sales Associate
Walmart
09.2018 - 07.2019
Customer Service Roadside Dispatcher
IQOR
05.2017 - 05.2018
Customer Service Representative
SITEL
09.2015 - 01.2017
Patient Care Technician -
Sheridan Tech College
High School Diploma -
Dillard High School