Kadeem Johnson
Crown Equipment Corporation
Pittsburgh,PA
1
Certification
11
years of professional experience
Results-driven sales professional with experience in B2B and consumer sales, account management, customer service, and relationship development. Proven ability to identify client needs, present solutions, build trust, and close sales in fast-paced environments. Background includes training, service packages, premium customer support, and cross-functional coordination. Motivated to bring a competitive mindset, strong communication skills, and a team-first approach.
Work History
Aftermarket Sales Representative
1 Year 9 Months- Served as primary point of contact for customer needs, ensuring fast follow-up and strong service experience.
- Acted as primary contact for customer needs, ensuring quick follow-up and positive service experience.
- Recommended solutions and packages based on customer goals, equipment usage, and budget.
- Coordinated with internal teams to provide timely service and enhance client satisfaction.
- Instructed customers on product use and maintenance, fostering trust and promoting long-term retention.
Sales Representative
1 Year 8 Months- Cultivated customer relationships and identified sales opportunities through consultative conversations, enhancing client engagement.
- Presented products and solutions based on client needs and operational goals.
- Facilitated closing efforts through follow-up, negotiation, and service-oriented communication, contributing to successful deal closures.
Digital Sales Manager
1 Year- Collaborated with business owners and franchise groups to identify pain points and recommend tailored solutions that supported business goals.
- Engaged with decision-makers in mid-market accounts to drive B2B conversations and foster relationships.
- Applied a consultative sales approach to uncover client needs and provide targeted, value-driven recommendations.
Assistant Branch Manager
4 Years 10 Months- Managed customer-facing operations, resolving issues to enhance customer satisfaction.
- Supported revenue generation by providing tailored service recommendations and optimal package selection.
- Led back-office operations to ensure efficient branch performance and seamless daily operations.
Certified Personal Trainer
1 Year 1 Month- Established strong client relationships, leading to increased sales of training packages and supplements.
- Conducted consultative conversations to identify client goals and recommend tailored fitness solutions.
- Provided personalized customer experiences, enhancing client retention and loyalty.
Education
BACHELOR OF ARTS - Communications/ Sport Business
Skills
Consultative selling
Account management
Lead generation
Upselling strategies
CRM management
Customer retention
Negotiation
Presentation and communication
Verbal communication
Team collaboration
Revenue growth
Fast-paced performance
Accomplishments
- Crown Summit Award Winner 25-26
- 1st-Battery & Charger Sales, 5th in Warehouse Solutions Sales (present)
- NCAA Division III National Stage Bowl Champion 2012
Certification
Certified Personal Trainer, Crunch Fitness
Timeline
Aftermarket Sales Representative
Crown Equipment Corporation
01.2025 - CurrentRead More
Sales Representative
Crown Equipment Corporation
05.2023 - 01.2025Read More
Digital Sales Manager
ADP
01.2022 - 01.2023Read More
Assistant Branch Manager
Hertz
03.2017 - 01.2022Read More
Certified Personal Trainer
Crunch Fitness
08.2015 - 09.2016Read More
University of Mount Union
BACHELOR OF ARTS from Communications/ Sport Business
Read More