Kaleb Fenwick-Miller
Columbus
Summary
Self-motivated and adaptable sales representative with a strong foundation in customer relationship management and effective communication. Committed to utilizing sales strategies and teamwork to achieve key business outcomes.
Overview
6
6
years of professional experience
Work History
Aftermarket Sales Representative
Crown Lift Trucks
New Albany
04.2023 - 06.2026
- Provided detailed information on pricing, financing options, and warranty plans.
- Developed strong relationships with clients, fostering loyalty and increasing repeat business.
- Maintained up-to-date knowledge of industry trends and competitor offerings to inform sales strategies.
- Utilized CRM software to track sales activities and manage customer interactions.
- Collaborated with service team to ensure timely maintenance and repairs, improving customer satisfaction.
Sales Representative
Crown Lift Trucks
Grove City
08.2022 - 04.2023
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities to ensure effective follow-up and client engagement.
- Prepared sales reports to track performance and identify trends, providing insights for strategy adjustments.
Bartender
Hamilton's Pub
Columbus
08.2020 - 12.2022
- Delivered exceptional customer service, creating memorable experiences for guests.
- Cultivated strong relationships with regular customers to foster loyalty and repeat business.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on techniques and procedures to ensure consistent service quality.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
Education
BBA - Marketing
The Ohio State University
Columbus, OH05-2022
Skills
- Sales strategy
- Value selling
- Customer relationship management
- CRM software utilization
- Technical sales
- Time management
- Team collaboration
- Self-motivation
- Communication skills
- Effective communication
Timeline
Aftermarket Sales Representative
Crown Lift Trucks
04.2023 - 06.2026
Sales Representative
Crown Lift Trucks
08.2022 - 04.2023
Bartender
Hamilton's Pub
08.2020 - 12.2022
BBA - Marketing
The Ohio State University