Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Jorge Velarde

Dalhart

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates. Highly motivated Sales Representative with solid experience in cultivating client relationships, executing sales strategies, and exceeding revenue goals. Strong abilities in leveraging product knowledge to secure new business and maintain existing accounts. Known for innovative problem-solving skills and adept at building rapport with clients to foster loyalty. Previous work has consistently resulted in increased market share and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Aftermarket Sales Representative

Rush Truck Center
Dalhart
03.2017 - 03.2023
  • Developed strong relationships with customers to understand their needs.
  • Utilized CRM software to track customer interactions and sales activities.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Maintained accurate records of all sales and prospecting activities.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Researched competitors' products, prices, and sales techniques.
  • Identified opportunities for cross-selling additional products and services.
  • Negotiated deals and handled complaints or objections.

Parts Sales Representative

Warren CAT
Dalhart
07.2011 - 03.2017
  • Assisted customers in selecting appropriate parts for heavy machinery.
  • Managed inventory levels and coordinated stock replenishment processes.
  • Collaborated with service technicians to ensure parts availability for repairs.
  • Developed strong relationships with clients to enhance customer loyalty.
  • Trained new staff on product knowledge and sales techniques effectively.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Performed regular cycle counts to maintain accurate inventory levels at all times.
  • Tracked shipments using automated systems to ensure accurate deliveries were made in a timely manner.
  • Provided customer service to assist in parts selection and ordering process.
  • Maintained inventory of parts, stocking shelves and back room areas with new items as needed.
  • Ensured that all safety regulations were followed while handling hazardous materials such as oils, solvents.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Followed standards of care and compliance per company and legal requirements.
  • Located and labeled parts to maintain organized inventory of stock.

Education

High School Diploma -

Dalhart High School
Dalhart, TX
05-2007

Skills

  • Inventory management
  • Problem solving
  • Customer relationship management
  • Exceeds sales goals
  • Sales development
  • Client engagement
  • Customer relations
  • Customer service
  • Negotiation tactics
  • Effective communication
  • Product knowledge

Languages

Spanish
Professional

Affiliations

I enjoy fishing any chance I get. It really help me clear my head and to reset.

Timeline

Aftermarket Sales Representative

Rush Truck Center
03.2017 - 03.2023

Parts Sales Representative

Warren CAT
07.2011 - 03.2017

High School Diploma -

Dalhart High School