Stoney McDowell
New Caney,TX
Summary
Seeking a career as an Account Manager at Crown Lift Trucks. A seasoned sales professional with over 15 years of experience in various sales positions, leveraging a strong track record of identifying new business opportunities and delivering exceptional results. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
9
9
years of professional experience
Work History
Aftermarket Sales Representative
Crown Lift Trucks
09.2022 - Current
- Proactively identify and pursue new business opportunities through cold calling and prospecting
- Utilize reports and data analysis to identify potential leads and target industries
- Build and maintain strong relationships with clients, understanding their needs and presenting tailored solutions
- Collaborate with internal teams to ensure customer satisfaction and timely resolution of issues.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
Field Parts Associate
Crown Lift Trucks
11.2021 - 09.2022
- Delivered parts to customers while ensuring accuracy and timeliness
- Conducted inventory management, organized parts, and maintained stock levels
- Assisted in picking parts for orders and maintaining a well-organized warehouse
- Provided exceptional customer service, addressing inquiries and concerns effectively.
- Organized parts storage and stocked inventory according to established guidelines.
Account Manager
Faust Distributing Company
08.2014 - 11.2021
- Managed inventory, stocked shelves, and organized storage areas to optimize product availability
- Built eye-catching product displays to enhance visibility and drive sales
- Maintained accurate and competitive pricing for products, contributing to increased revenue
- Fostered strong relationships with clients, addressing their needs and ensuring satisfaction.
Education
High School Diploma -
New Caney High School
New Caney, TXTexas Law Enforcement License - undefined
University of Houston Downtown
Houston, TXSkills
- Proven expertise in sales, consistently identifying new business opportunities
- Strong organizational skills, ensuring efficient inventory management and warehouse organization
- Effective communication and relationship-building, fostering positive client interactions
- Detail-oriented and goal-driven, consistently achieving sales targets and objectives
- Prospecting Skills
- Computer Proficiency and Microsoft Office
Timeline
Aftermarket Sales Representative
Crown Lift Trucks
09.2022 - Current
Field Parts Associate
Crown Lift Trucks
11.2021 - 09.2022
Account Manager
Faust Distributing Company
08.2014 - 11.2021
High School Diploma -
New Caney High School
Texas Law Enforcement License - undefined
University of Houston Downtown
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