Summary
Overview
Work History
Education
Skills
Timeline
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KADEEM WILLIAMS

Irving,TX

Summary

Accomplished Restaurant General Manager with a proven track record at Fivee Bistro and Bar, enhancing restaurant operations and elevating customer service standards. Expert in revenue generation and team leadership, demonstrated through strategic planning and execution. Skilled in verbal communication, adept at driving profitability and staff development, achieving significant customer satisfaction and operational efficiency.

Overview

9
9
years of professional experience

Work History

Restaurant General Manager

Fivee Bistro and Bar
Dallas, TX
10.2022 - 12.2023
  • Performed administrative tasks such as payroll processing and accounts receivable management.
  • Established restaurant business plan by conferring with people in community to select food and beverage offerings.
  • Prepared and led food service training programs to teach staff various tasks.
  • Updated computer systems with new pricing and daily food specials.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.

Food and Beverage Manager

Hilton Garden Inn Hotel
Dallas, TX
03.2021 - 10.2022
  • Resolved problems or concerns to satisfaction of involved parties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Maximized revenue and profits of hotel food services through customer satisfaction, employee engagement and meticulously clean, sanitary and safe environments.
  • Analyzed sales data from POS systems on a weekly basis in order to track progress against budget targets.

Bar Manager

Applebee's Neighborhood Grill & Bar
Marshall, TX
02.2016 - 02.2018
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained accurate records of liquor inventory and purchases for budgeting purposes.
  • Increased profits by overseeing inventory and strategically increasing menu prices.

Dietary Supervisor

Christus Good Shepherd Medical Center
Marshall, TX
12.2015 - 02.2016
  • Collaborated with Food Service Managers on menu planning activities.
  • Developed and implemented nutritional care plans for patients based on individual medical needs.
  • Evaluated performance of Dietary staff members, providing feedback as needed.
  • Analyzed reports related to nutritional service trends in order to identify opportunities for improvement.

Server

Applebee's Neighborhood Grill & Bar
Marshall, TX
07.2014 - 12.2015
  • Provided excellent customer service to ensure satisfaction.
  • Followed health safety guidelines when preparing and serving food products.
  • Trained new employees to perform duties.
  • Prepared drinks according to standard recipes.

Education

Some College (No Degree) - Hospitality And Tourism Management

Wylie University
Marshall, TX

Some College (No Degree) - Business Administration

University of Texas Arlington
Arlington, TX

Skills

  • Restaurant operations management
  • Planning and execution
  • Revenue generation
  • Customer service management
  • Verbal and written communication

Timeline

Restaurant General Manager

Fivee Bistro and Bar
10.2022 - 12.2023

Food and Beverage Manager

Hilton Garden Inn Hotel
03.2021 - 10.2022

Bar Manager

Applebee's Neighborhood Grill & Bar
02.2016 - 02.2018

Dietary Supervisor

Christus Good Shepherd Medical Center
12.2015 - 02.2016

Server

Applebee's Neighborhood Grill & Bar
07.2014 - 12.2015

Some College (No Degree) - Hospitality And Tourism Management

Wylie University

Some College (No Degree) - Business Administration

University of Texas Arlington

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KADEEM WILLIAMS