KADEJAH COON
Detroit,MI
Summary
Versatile and results-oriented Billing & Coding Supervisor with a proven track record from Ascension, adept in revenue cycle management and HIPAA compliance. Expert in ICD-10 coding and analytical thinking, I’ve significantly improved claim accuracy and streamlined auditing procedures, ensuring customer support excellence and operational adaptability.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Patient Service Specialist I
Henry Ford Hospital
Troy, MI
08.2025 - Current
- Processed billing statements and invoices for accuracy and compliance.
- Managed client accounts and resolved billing inquiries efficiently.
- Collaborated with cross-functional teams to streamline billing procedures.
- Implemented improvements in billing processes to enhance efficiency.
- Analyzed discrepancies in billing data to ensure financial integrity.
- Researched and resolved billing discrepancies to enable accurate billing.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Medical Office Billing & Coding Supervisor
Ascension
Detroit
07.2017 - 08.2023
- Physician billing for internal medicine and endocrinology
- Follow up with Medicare, Medicaid, and Commercial payers to collect on denied claims
- Worked level 1 and 2 claims
- Responsibilities included preparing, reviewing and analyzing insurance claims for submission to third payer party
- Insure claims for accuracy, including proper diagnosis and procedure codes
- Review claim rejections and communicate with payers to resolve billing issues
- Analyze and examine all unpaid accounts to determine and perform appropriate follow up action in a timely matter
- Strategies business office administration.
- Assigned patient to diagnosis-related groups (DRGs), used appropriate computer software.
- Demonstrated expertise in resolving coding issues and responding to inquiries from healthcare providers.
- Trained new coders and provided guidance and feedback to colleagues.
- Reviewed medical records to assign codes according to classification systems.
- Used ICD-10-CM and CPT coding to complete records.
- Transcribed medical reports.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Focused on learning new skills and staying updated with industry changes.
Telemetry Technician/Unit Secretary
Select Medical
Wyandotte
10.2013 - 05.2017
- Responsibilities included scheduling appointments, registering patients and distributed sample pharmaceuticals as prescribed
- Code inpatients charts averaging 20-40 per hour 100-200 per day
- Correctly coded and billed medical claims for various hospital and nursing facilities
- Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge
- Assisted with maintenance of medical charts and/or EMR (Filling, OR reports, Test Results, etc.)
- Entered orders into EMR system efficiently without errors
- Over six years’ experience with EKG testing, interpreting, evaluating, and monitoring.
- Troubleshot complex technical issues related to telemetry systems and documented findings.
- Reviewed schematics, diagrams, and blueprints related to the installation of telemetric devices.
- Monitored system operations remotely using specialized software applications.
- Monitored patients’ blood pressure and heart rate using electrocardiogram (EKG) equipment during diagnostic and therapeutic procedures notified physician if something appears wrong.
- Set up 24-hour Holter and event monitors, scanning and interpreting tapes and reporting results to physicians.
- Prepared and positioned patients for testing.
- Supervised and trained other cardiology technologists and students.
Patient Care Technician
Henry Ford Main
West Bloomfield, Detroit
06.2003 - 04.2013
- Perform specific patient care duties under the directions of a RN that meets the patients comfort, request, and safety
- Educated patients with post and pre-op instructions
- Responsibility included monitoring, and recording vital signs, lab results, and collecting specimens for patients and physicians record and/or monitoring
- Performing catheterization and assisting patients with daily nutrition intake, personal hygiene and grooming
- Maintained best-in-class standards for individualized care in [40]-bed unit by continuously checking in with patients and families and quick response
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Education
Diploma - Medical Insurance Billing & Coding
Penn Foster College
Scottsdale, AZ01-2017
Associate of Science - undefined
Henry Ford Community College
MI01-2008
Certificate - CENA
Henry Ford Community College
Dearborn, MI05.2005
Skills
- Fee and Charge Computation
- Correspondence Writing
- Expert ICD-10 coding
- Organizational skills
- HIPAA compliance expertise
- Diagnostic coding accuracy
- Medicare and Medicaid regulations
- Insurance verification understanding
- Healthcare reimbursement systems
- Revenue cycle management
- Auditing and compliance monitoring
- Claims processing experience
- Adaptability and flexibility
- Analytical Thinking
- OneDrive for Business
- Excel
- Professionalism and ethics
- Medical terminology
- HIPAA compliance
- Medical billing 10 years experience
- Heartsaver CPR AED
- Patient intake
- Patient documentation
Affiliations
- EKG Monitor Tech - Select Hospital
- BLS and CPR- American Heart Association
Certification
- Certified Medical Biller and Coding
- Certified Nurse Assistance
SOFTWARE
Over twenty year experience with Excell, Microsoft Office, Google Docs, and AI
Timeline
Patient Service Specialist I
Henry Ford Hospital
08.2025 - Current
Medical Office Billing & Coding Supervisor
Ascension
07.2017 - 08.2023
Telemetry Technician/Unit Secretary
Select Medical
10.2013 - 05.2017
Patient Care Technician
Henry Ford Main
06.2003 - 04.2013
Associate of Science - undefined
Henry Ford Community College
Certificate - CENA
Henry Ford Community College
Diploma - Medical Insurance Billing & Coding
Penn Foster College