Kaden Cotner
Springfield,MO
Summary
Dedicated professional with experience in food service, communications, and customer service. Proven track record in delivering exceptional customer experiences while demonstrating strong teamwork and collaboration skills. Highly organized, with the ability to manage multiple tasks efficiently and maintain a dependable presence in fast-paced environments. Skilled in resolving issues and fostering positive relationships, ensuring customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Crew Member
Papa Murphys
Nixa, MO
03.2020 - Current
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Member Service Representative
Mizzou Rec
Columbia, MO
10.2022 - 11.2023
- Greeted customers in a friendly and professional manner.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Assisted with the opening of new accounts and processed account maintenance requests.
- Answered incoming calls regarding membership benefits and services.
Server
Maria's Mexican Resturaunt
Springfield, MO
05.2020 - 09.2020
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
Crew Member
Dicky's Barbecue Pit
Springfield, MO
07.2019 - 03.2020
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Educated customers on menu items, product ingredients and nutritional values.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Education
Ozarks Technical Community College
Springfield, MOUniversity of Missouri - Columbia
Columbia, MOMissouri State University
Springfield, MOSkills
- Computer Skills
- Active Listening
- Flexible and Adaptable
- Planning
- Task Prioritization
- Problem Resolution
Timeline
Member Service Representative
Mizzou Rec
10.2022 - 11.2023
Server
Maria's Mexican Resturaunt
05.2020 - 09.2020
Crew Member
Papa Murphys
03.2020 - Current
Crew Member
Dicky's Barbecue Pit
07.2019 - 03.2020
Ozarks Technical Community College
University of Missouri - Columbia
Missouri State University
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