I am a hardworking and reliable employee with strong attention to detail and ability to work independently. Motivated to deliver accurate inventory management and ensure top-notch store readiness for opening
Overview
5
5
years of professional experience
Work History
AS NEEDED CUSTOMER SERVICE REPRESENTATIVE
OLIVE BRANCH ANTIQUES & HOME DÉCOR
Monroe, GA
01.2021 - Current
Assisted customers with a warm and professional attitude
Performed basic office duties (answering phones, printing reports, used the computer to cash out sales and update the social media account)
Effectively communicated with other staff, vendors, and customers
Helped address customer questions and concerns in an efficient and timely manner
Electrician
Core Group Electrical
Lawrenceville, GA
07.2025 - 04.2026
Installed and maintained electrical systems in commercial buildings.
Diagnosed and repaired electrical malfunctions, ensuring compliance with safety standards.
Collaborated with project teams to execute wiring installations efficiently and accurately.
Conducted routine inspections of electrical systems to identify potential hazards or improvements.
Merchandise Associate
Marshalls
Madison, GA
11.2024 - 07.2025
Worked and assisted customers in all departments.
Worked Register and customer service.
Did backroom stock for merchandise
kept a welcoming attitude for any customers needing assistance.
Cashier
CHICK-FIL-A
Madison, GA
06.2021 - 12.2021
Worked and assisted customers with a caring and bright attitude.
<ul>
<li>Managed and prioritized service requests to meet customer deadlines and expectations. Maintain detailed written records, and provide audit reports on customer equipment. Update asset databases and other internal systems. Rack and stack customer equipment in data center environments, and install circuits requiring advanced fiber terminations using a fusion splicer. Set up telecom cabinets, fiber trays, and cage wiring for customer equipment. Perform installation, testing, and modification of cross-connects, including coax, fiber, twisted pair copper, and other cabling, according to SOPs. Support standard data center cross-connect work orders (installs, terminations, modifications). Install 'across-connect' circuits, such as switched or multiplexed circuits. Troubleshoot fiber and copper circuits, and collaborate with the networking team as needed. Work with customers to resolve issues, supporting standard testing and installations of their assets. Regularly communicate with customers, providing updates and troubleshooting support. Deliver exceptional customer service, and raise any issues to the appropriate teams. Provide on-site support, including access control, and escorting services for customers. Support customers with inbound and outbound shipments, including inventory management, and staging.</li>
</ul> at Equinix Data Center<ul>
<li>Managed and prioritized service requests to meet customer deadlines and expectations. Maintain detailed written records, and provide audit reports on customer equipment. Update asset databases and other internal systems. Rack and stack customer equipment in data center environments, and install circuits requiring advanced fiber terminations using a fusion splicer. Set up telecom cabinets, fiber trays, and cage wiring for customer equipment. Perform installation, testing, and modification of cross-connects, including coax, fiber, twisted pair copper, and other cabling, according to SOPs. Support standard data center cross-connect work orders (installs, terminations, modifications). Install 'across-connect' circuits, such as switched or multiplexed circuits. Troubleshoot fiber and copper circuits, and collaborate with the networking team as needed. Work with customers to resolve issues, supporting standard testing and installations of their assets. Regularly communicate with customers, providing updates and troubleshooting support. Deliver exceptional customer service, and raise any issues to the appropriate teams. Provide on-site support, including access control, and escorting services for customers. Support customers with inbound and outbound shipments, including inventory management, and staging.</li>
</ul> at Equinix Data Center