Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaden Hoppins

Independence,MO

Summary

With an experience from a variety of locations most recently; Dollar General (DGX). Ive learned to enhance store efficiency and provide customer service, to drive sales and increase customer return rate. I excel in time management and problem-solving.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Dollar General (DGX)
02.2024 - Current
  • Managed cash registers, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and 100% Recovery.
  • Preformed inventory control by weekly scanning all product on shelves with store HHT and making the proper on-hand adjustments if product was found miscounted.
  • Weekly unloaded and stocked dry and fresh deliveries quickly and efficiently, putting products in the proper place using FIFO method.
  • Reset monthly planogram changes accurately to image and instructions; replacing strips with new attached prices, moving product to new locations, disposing of MOS or DISCO, and cleaned shelving to provide a cleaner more eye-catching shopping experience.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Ordered with Coke, Pepsi, 7up, Miller, Budweiser, Southern Glazers, and Major Brands reps; while building relationships, in order to keep product filled.

Lead Sales Associate

Dollar General (DGX)
12.2022 - 02.2024
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Checked in deliveries regularly with store HHT ensuring proper quantity counts.

Sales Associate

7-Eleven
08.2022 - 12.2022
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Save A Lot
06.2022 - 08.2022


  • Prepared bakery merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Unloaded and stocked dry and fresh trucks once a week.

Dairy Manager

Cosentino's Sun Fresh
12.2021 - 06.2022
  • Provided a positive shopping experience for customers through prompt and courteous service, addressing any concerns or complaints swiftly.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Ensured safety compliance within the dairy department, leading regular safety audits and addressing potential hazards promptly.
  • Maintained an organized and visually appealing dairy section, attracting customers and promoting sales growth.
  • Trained new employees on proper handling techniques for dairy products, emphasizing food safety procedures.
  • Set up Weekly Ad display, taking out products that were no longer on sale, and placing on-sale items on display in a visually pleasing way.
  • Organized and stocked weekly deliveries for department.
  • Used in-store system to place weekly order for department.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Stocker

Cosentino's Sun Fresh
09.2019 - 12.2021
  • Stocked designated items on shelves, end caps and displays.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Improved customer satisfaction by promptly locating items and providing product information.

Education

Fort Osage High School
Independence, MO
05.2021

Skills

Problem-Solving

Timeline

Assistant Store Manager

Dollar General (DGX)
02.2024 - Current

Lead Sales Associate

Dollar General (DGX)
12.2022 - 02.2024

Sales Associate

7-Eleven
08.2022 - 12.2022

Sales Associate

Save A Lot
06.2022 - 08.2022

Dairy Manager

Cosentino's Sun Fresh
12.2021 - 06.2022

Stocker

Cosentino's Sun Fresh
09.2019 - 12.2021

Fort Osage High School

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Kaden Hoppins