Kaden Manning
Garyville,LA
Summary
Dynamic and dedicated professional with extensive experience at McDonald's Restaurant, excelling in customer service and food preparation. Recognized for enhancing customer satisfaction and training new team members. Proven ability in money management and maintaining high cleanliness standards, contributing to a positive dining experience and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Restaurant
Slidell, LA
10.2023 - 02.2025
- Assisted in maintaining cleanliness and organization of work areas.
- Provided friendly and efficient customer service to enhance guest experience.
- Collaborated with team members to ensure timely food preparation and delivery.
- Followed safety protocols and health regulations during food handling.
- Learned menu items and prepared food according to standard recipes.
- Operated kitchen equipment safely while adhering to operational guidelines.
- Engaged in ongoing training to improve skills and adapt to new tasks.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Boosted repeat customer rates by providing friendly and engaging service.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
- Supported training of new crew members, leading to more efficient onboarding process.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Improved team morale, leading to increased productivity and reduced turnover.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Contributed to inventory management, minimizing food waste and controlling costs.
- Fostered positive team environment by assisting coworkers during rush periods.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
- Increased customer satisfaction with prompt and accurate order taking.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared salads, soups and sandwiches for customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Backed up servers by setting up trays and completing some food deliveries.
- Observed customer purchases in line and differentiated between standard portions.
Education
High School Diploma -
Northshore High School
Slidell, LASkills
- Money management
- Customer service
- Food preparation
- Teaching other coworkers
- Cleaning and dish washing
Certification
ServSafe Food Safety Certification
Timeline
Crew Member
McDonald's Restaurant
10.2023 - 02.2025
High School Diploma -
Northshore High School