Kaden Rackham
Ogden,UT
Summary
Property and Casualty Insurance Agent with comprehensive understanding of complex insurance policy structures, and claims processing. Exceptional skills in customer service, risk assessment, premium negotiation and client portfolio management. Known for fostering lasting relationships with clients while consistently meeting individual sales goals and contributing to team success. Skilled at leveraging industry trends to shape sales strategies and promote insurance products. Experienced Direct, Channel and Enterprise Sales flows with over 5+ years in Device/SaaS/UCaaS technologies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property & Casualty - Insurance Agent
Farm Bureau
Ogden, Utah
01.2026 - 03.2026
- Consulted clients to assess insurance needs and recommend suitable policies.
- Developed personalized insurance plans based on client feedback and requirements.
- Collaborated with underwriters to evaluate risk factors for policy approvals.
Property & Casualty - Insurance Agent
Aaa
Farmington, Utah
06.2025 - 01.2026
- Cultivated strong client relationships to build trust and loyalty, leveraging referrals and cold calling to expand client base.
- Analyzed client needs to deliver tailored insurance solutions, enhancing customer understanding of adequate insurance coverage.
- Prepared and processed applications, endorsements, renewals, and cancellations in compliance with legal and company requirements.
Sales Director / Senior Account Executive
Keentek Inc.
Ogden, Utah
08.2021 - 01.2025
- Consistently attained and exceeded quota each month since ramping.
- Collaborated and communicated with new and existing customers daily to meet and understand what their needs are for Video Conferencing.
- Identified customer pain points and demonstrated value of tailored solutions to enhance business outcomes.
- Maintained close relationships with industry partners to keep expanding book of business.
- Addressed and resolved customer complaints through effective communication and problem-solving.
- Developed and implemented strategies and procedures to drive growth and mitigate negative occurrences.
- Created and established a sales call flow to streamline processes for new and existing sales reps.
- Fully created and established a Master Product list for new and existing reps.
- Startup company ~ Multiple titles involved.
Microsoft Surface - Enterprise Account Manager
MarketStar
Ogden, Utah
01.2021 - 08.2021
- Established strong relationships with customers, distributors, partners, and account executives.
- Collaborative team selling, with two or more team members to sell Microsoft's entire array of products at once, from conception to implementation.
- Developed strategic sales plans with OU to create targeted demos, presentations, and introductions for school districts.
Intermedia - Channel Account Manager
MarketStar
Ogden, Utah
01.2019 - 01.2021
- Onboarded 1,300 accounts across sales, support, and configuration, enhancing partner engagement.
- Conducted webinars for partners on rebranding and selling UCaaS and CCaaS products under their own or our brand, driving partner readiness.
- Negotiated competitive pricing with partners and customers, collaborating with upper management to maximize profitability.
Dropbox Business - Business Inbound SR
Marketstar
Ogden, Utah
01.2018 - 01.2019
- Sold cloud-based storage solutions to existing and new business clients, enhancing their workflows.
- Contacted businesses via email, chat, and inbound calls; utilized SPIN Sales process to guide them to optimal solutions.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
High School Diploma -
Weber Highschool
Pleasant View, UT05-2014
Skills
- Insurance sales, Direct sales, Enterprise Sales, Channel Sales
- Consultative sales skills and persuasive negotiator
- Sales tools(CRM: SalesForce, Outreach, MSX, Seismic, Pipedrive, PandaDoc, Square)
- Spin selling/5 step sales process
- Business recovery and sustainability
- Business relationship management
- Heuristic thinker to empower experiments
- Sales strategy/Strategic Direction
- Compelling presentations
- Trust builder
- Lead prospector
Hobbies
Outdoors - I love hiking, paddleboarding or just enjoying a nice walk in the sun.
Fish Keeper - At one point I had 3x aquariums set up (Discus, Fancy Goldfish/Koi, Bettas) I can talk about fish for days.
Motorcycle enthusiast - Used to own a 2014 Ninja 300, 2017 GSXR 750 and a 2019 Ninja ZX6-R Sold them all but will get them back some day, as I am also a
Car enthusiast! - Purchased my Dream car a, 2021 C8 Z51, 2LT Corvette.
Certification
Property & Casualty Insurance License
Accomplishments
Yealink Premier Channel Partner 2 Years - Top 2% seller
Timeline
Property & Casualty - Insurance Agent
Farm Bureau
01.2026 - 03.2026
Property & Casualty - Insurance Agent
Aaa
06.2025 - 01.2026
Sales Director / Senior Account Executive
Keentek Inc.
08.2021 - 01.2025
Microsoft Surface - Enterprise Account Manager
MarketStar
01.2021 - 08.2021
Intermedia - Channel Account Manager
MarketStar
01.2019 - 01.2021
Dropbox Business - Business Inbound SR
Marketstar
01.2018 - 01.2019
High School Diploma -
Weber Highschool