Kaden Thompson
Minneapolis,MN
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
5
5
years of professional experience
Work History
General Manager of Food Service
Chipotle Mexican Grill
08.2021 - Current
- Creating an inviting environment for the new hires/guests.
- Enforcing WCFS to all the staff. Ensuring top of the line Food Safety.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Shift Lead
Subway
08.2020 - 07.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Gas Station Attendant
Kwik Trip
04.2018 - 08.2020
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Confirmed excellent customer service by quickly resolving customer concerns.
Education
Austin High School
Austin Minnesota01.2019
Skills
- Work Ethic
- Dedication/Passionate
- Amazing Customer Service
- Great Communication
- Leadership
Timeline
General Manager of Food Service
Chipotle Mexican Grill
08.2021 - Current
Shift Lead
Subway
08.2020 - 07.2021
Gas Station Attendant
Kwik Trip
04.2018 - 08.2020
Austin High School
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