Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Websites
References
Timeline
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Kaden Thompson

Lumberton,NC

Summary

With a proven track record in customer service, creative content creation, and business management, I excel in both high-pressure environments and detail-oriented tasks. My diverse skill set includes writing, graphic design, marketing, and technical proficiency, enabling me to deliver exceptional results. As a proactive and adaptable professional, I am dedicated to maintaining high standards and driving success in every endeavor.

Overview

4
4
years of professional experience
1
1
Certification

Work History

CEO

Kaden Ryan Books
Lumberton, NC
03.2020 - Current
  • Wrote and edited books
  • Designed book covers and interiors
  • Managed book stock, logistics, and shipping
  • Created promotional videos, flyers, and managed social media
  • Developed marketing campaigns and maintained an author website
  • Engaged with bloggers and influencers
  • Managed finances and scheduled events
  • Handled legal aspects and industry relationships
  • Coordinated with printers and distributors
  • Connected with customers and developed loyalty programs
  • Designed branding materials and merchandise
  • Managed inventory and vendor coordination
  • Ensured compliance with industry standards
  • Created blog posts, newsletters, and video content
  • Organized and participated in book clubs and workshops
  • Attended industry conferences to stay updated and improve skills

Barista

Starbucks
Lumberton, NC
12.2021 - 06.2024
  • Greeted customers and took orders
  • Provided excellent customer service and addressed inquiries
  • Built relationships with regulars and anticipated needs
  • Resolved customer concerns and offered personalized menu recommendations
  • Utilized upselling techniques and gave samples to promote items
  • Ground beans and prepared various coffee drinks
  • Created customized beverages and assisted in baking
  • Memorized recipes and participated in tastings
  • Operated cash registers and processed transactions accurately
  • Maintained equipment and performed minor repairs
  • Followed health, safety, and sanitation guidelines
  • Kept work environment clean and organized
  • Monitored and restocked inventory
  • Stocked shelves and self-service areas
  • Organized workstations for efficiency
  • Collaborated with team members during peak hours
  • Managed morning rush and maintained a calm demeanor during high-volume periods
  • Supported high standards of conduct and service

Education

High School Diploma -

Psrc Early College At Rcc
Lumberton, NC
05-2024

Associate of Science - Criminal Justice

Robeson Community College
Lumberton, NC
05-2024

Skills

  • Customer service
  • Communication and interpersonal skills
  • Building relationships
  • Conflict resolution
  • Upselling
  • Writing
  • Editing
  • Graphic design
  • Video production
  • Content creation
  • Scriptwriting
  • Business management
  • Scheduling
  • Inventory management
  • Legal and contractual understanding
  • Record-keeping
  • Financial planning
  • Social media management
  • Marketing campaigns
  • Promotional materials creation
  • Market research
  • Website management
  • Organizing workflow
  • Leadership
  • Multitasking
  • Collaboration
  • Time management
  • POS systems proficiency
  • Troubleshooting
  • Research
  • Public speaking
  • Merchandise development
  • Creative problem-solving
  • Adaptability
  • Attention to detail
  • Customer satisfaction
  • Working under pressure
  • Professionalism

Affiliations

  • Author

Accomplishments

  • Lumbee Tribe Award of Tribal Recognition

Certification

  • CPR Certified

Websites

References

References available upon request.

Timeline

Barista

Starbucks
12.2021 - 06.2024

CEO

Kaden Ryan Books
03.2020 - Current

High School Diploma -

Psrc Early College At Rcc

Associate of Science - Criminal Justice

Robeson Community College

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Kaden Thompson