Kadesha Rodney
Brooklyn,NY
Summary
Detail-oriented and results-driven healthcare finance professional bringing in-depth experiences in billing services, regulatory compliance, patient accounts. and process improvement. Strong leadership and team management skills, with a focus on optimizing operational efficiency and enhancing patient satisfaction. Key skills include financial analysis, navigating insurance complexities and exceptional verbal communication.
Overview
9
9
years of professional experience
Work History
Financial Coordinator
Cassena Care
New York, NY
01.2024 - Current
- Meet with residents and families to discuss financial obligations and payment plans.
- Assist with gathering documentation for Medicaid applicants and guide them through the process.
- Oversee the collection of private payments and income owed to the facility.
- Aid in the insurance authorization process and Medicaid recertification's.
- Handle SSA rep-payee applications and ensure the distribution of resident funds.
- Maintain a high level of organization, ensuring that all financial matters are properly documented and
managed. - Utilize proficiency in Microsoft Office to maintain accurate financial records.
Billing Coordinator
Mount Sinai Hospital
New York, NY
12.2022 - 12.2023
- Processed and monitored patient accounts, ensuring accurate billing and timely follow-up on unpaid claims.
- Maintained up-to-date knowledge of insurance policies, reimbursement procedures, and compliance regulations.
- Assisted in the resolution of complex billing inquiries and disputes, enhancing patient satisfaction and retention.
- Liaise with other departments and external vendors to resolve financial inquiries and discrepancies.
- Ensure adherence to hospital policies and regulatory requirements regarding financial transactions. Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA
Senior Bank Teller
TD Bank NA
Brooklyn, NY
12.2015 - 12.2022
- Provide exceptional service to customers by addressing inquiries, resolving issues, and offering financial advice.
- Served as a mentor to new tellers, sharing best practices for optimal performance and professional growth.
- Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
- Maintained a balanced cash drawer with meticulous attention to detail, ensuring accuracy in all transactions.
- Increased sales of bank products by proactively identifying customer needs and offering tailored solutions.
- Monitored for signs of fraud and ensure compliance with all regulatory requirements and internal controls.
Education
Bachelor of Science - Health Promotion Management
York College
Jamaica, NY06-2022
Skills
- Proficient in EPIC
- Proficient in Microsoft Excel
- Proficient in Microsoft Word
- Proficient in Outlook
- Calendar Management
- Data Entry
- Accounts Receivable Management
- Office workflow improvements
- Insurance plan knowledge
- Benefits knowledge
- Payment Collection
- Verbal and written communication
- Financial Planning
Timeline
Financial Coordinator
Cassena Care
01.2024 - Current
Billing Coordinator
Mount Sinai Hospital
12.2022 - 12.2023
Senior Bank Teller
TD Bank NA
12.2015 - 12.2022
Bachelor of Science - Health Promotion Management
York College