KaDeshia Bell
Wilmer,TX
Summary
Senior Claims Professional with 10+ years of experience handling complex property and liability claims, including high-volume caseloads, litigated matters, and multi-party exposures. Experience includes commercial, farm & ranch, and specialty property exposures. Skilled in coverage analysis, liability determination, and claim investigation. Currently pursuing Associate in Risk Management (ARM).
Overview
12
12
years of professional experience
1
1
Certification
Work History
Property Claims Adjuster
National General (Allstate)
Dallas, TX
03.2024 - Current
- Executed high-volume claims management, focusing on detailed coverage analysis and precise liability assessments.
- Managed a caseload of 80–120 active property claims while maintaining service-level and compliance requirements.
- Collaborate with engineers, contractors, and vendors
- Analyzed and verified estimates to ensure accuracy and compliance with industry standards.
- Collaborated with clients to communicate claim outcomes and effectively negotiate settlement agreements.
- Conducted thorough investigations to uncover potential subrogation cases, enhancing recovery efforts.
- Investigate claims involving liability exposure and potential bodily injury damages
- Evaluated property damage claims to determine coverage and settlement amounts.
- Investigate complex losses, including water, weather, and disputed causations, mentally
- Conducted thorough investigations by interviewing claimants and witnesses.
- Maintained 95%+ diary compliance and accurate claim documentation in a high-volume remote environment.
Transportation Analyst / Claims Support
Aston Carter (Amazon)
Dallas, TX
10.2025 - 04.2026
- Investigate transportation incidents and analyze liability exposure
- Coordinate with stakeholders to support claim resolution
- Maintained 100% documentation compliance by accurately tracking case activity, resolutions, and follow-up actions
- Analyzed transportation data to identify trends and optimize delivery routes.
- Collaborated with logistics teams to enhance operational efficiency in supply chain processes.
Contents Claims Adjuster
Lemonade Insurance
Dallas, TX
01.2023 - 12.2024
- Evaluated coverage and damages
- Negotiated settlements
- Evaluated insurance claims to determine validity and compliance with policy guidelines.
- Conducted thorough investigations, gathering evidence to support claim resolutions.
- Managed contents claims from first notice of loss through final resolution in a fully remote environment.
- Managed a high-volume caseload of up to 80 active contents claims per month while maintaining quality, compliance, and customer service standards.
Claims Team Lead / Litigation Support
Sedgwick
Dallas, TX
10.2022 - 12.2023
- Led adjusters handling catastrophe claims
- Supported attorney-represented and litigated claims
- Prepared claim files for litigation readiness
- Ensured compliance and reserving accuracy
- Trained adjusters and handled escalations
- Developed training programs for new hires, improving onboarding efficiency and team performance.
- Led cross-functional teams to optimize operational workflows and enhance service delivery.
- Led a team supporting 100+ active claims and escalated customer concerns.
Claims Adjuster
AAA
Dallas, TX
02.2018 - 10.2022
- Handled property and liability claims from FNOL through resolution
- Achieved a 95% claim closure rate, ranking among top performers while managing a high-volume claims inventory.
- Evaluated claims for accuracy and compliance with policy guidelines. Maintained a 3% monthly reopen rate, reflecting accurate coverage analysis, thorough investigations, and effective claim resolution.
- Investigated claim details through interviews, inspections, and documentation review.
Property Claims Adjuster
State Farm
Dallas, TX
10.2014 - 02.2018
- Handled personal and commercial property claims including boat, farm, and ranch policies
- Handled personal and commercial property claims, including boat, farm, and ranch policies
- Handled a high-volume inventory of 75–100 active property claims while meeting performance and quality standards.
- Applied policy coverage across multiple lines and specialty risks
- Communicated coverage decisions clearly
- Handled residential property claims in all 50 states, ensuring compliance with company guidelines and jurisdictional requirements.
Education
Associates in Risk Management - Insurance And Risk Management
Northwestern University
Evanston, IL05.2029
Skills
- Liability Determination & Coverage Analysis
- Bodily Injury Exposure Support
- Litigation Support & Claim Strategy
- Claims Handling (FNOL-Resolution)
- Settlement Negotiation
- Reserve Evaluation
- Subrogation & SIU Awareness
- Stakeholder Communication
- High-Volume Caseload Management
- Xactimate
Certification
- Texas All Lines Adjuster License
- Associate in Risk Management (ARM), In Progress
Locations
- Dallas, TX
- Remote
Timeline
Transportation Analyst / Claims Support
Aston Carter (Amazon)
10.2025 - 04.2026
Property Claims Adjuster
National General (Allstate)
03.2024 - Current
Contents Claims Adjuster
Lemonade Insurance
01.2023 - 12.2024
Claims Team Lead / Litigation Support
Sedgwick
10.2022 - 12.2023
Claims Adjuster
AAA
02.2018 - 10.2022
Property Claims Adjuster
State Farm
10.2014 - 02.2018
Associates in Risk Management - Insurance And Risk Management
Northwestern University