Kadija Bah
Brooklyn,NY
Summary
Organized and detail-oriented healthcare and administrative professional with proven success in patient access, front desk operations, and medical office administration. Skilled in insurance verification, patient scheduling, EMR management, and office operations with a strong commitment to HIPAA compliance and patient-centered service. Adept at managing high-volume workflows while maintaining accuracy and professionalism.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Access Representative
JAG Physical & Occupational Therapy
Brooklyn, NY
09.2022 - 09.2025
- Enter 80+ patient records daily in WebPT EMR with 98% accuracy.
- Verify insurance information and process claims, reducing errors and ensuring timely reimbursement.
- Coordinate and optimize patient appointments, improving clinic workflow and patient satisfaction.
- Maintain detailed progress notes to support seamless communication within the healthcare team.
Administrative Front Desk Assistant
Brooklyn Medical Care Practice
Brooklyn, NY
03.2021 - 09.2022
- Scheduled 100+ patient appointments weekly and managed front desk operations.
- Verified insurance and processed claims, ensuring full HIPAA compliance.
- Assisted clinical staff with administrative tasks to support efficient patient care delivery.
- Handled high-volume patient interactions with professionalism, enhancing patient experience.
- Organized and streamlined filing systems and documentation.
Education
Bachelor of Arts - Business Administration And Management
Medgar Evers College
Brooklyn, NY06.2020
Skills
- Patient Scheduling & Front Desk Management
- Insurance Verification & Claims Processing
- EMR/Data Entry & Documentation
- HIPAA Compliance & Confidentiality
- Office Operations & Recordkeeping
- Multitasking, Communication & Problem-Solving
- Customer Service & Patient Relations
- Medical Terminology & Billing Basics
Websites
Certification
- Certified Clinical Medical Assistant (CCMA) | New York, NY | 2022-07
- HIPAA Training Certification | 2022
Languages
English
Fulani
Timeline
Patient Access Representative
JAG Physical & Occupational Therapy
09.2022 - 09.2025
Administrative Front Desk Assistant
Brooklyn Medical Care Practice
03.2021 - 09.2022
Bachelor of Arts - Business Administration And Management
Medgar Evers College