Kadijah Collins
Ann Arbor
Summary
Dedicated professional with strong customer service skills. Proven ability to resolve inquiries and maintain a welcoming store environment.
Overview
9
9
years of professional experience
Work History
Custodian
University of Michigan hospital
Ann Arbor
10.2020 - 03.2022
- Maintained cleanliness in patient rooms and common areas throughout the hospital.
- Operated cleaning equipment to ensure sanitation of floors and surfaces.
- Removed waste and hazardous materials following safety protocols.
- Restocked supplies in restrooms and break rooms regularly.
- Collaborated with staff to address cleaning needs promptly and efficiently.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Fulfillment Associate
Lowes Home Improvment
Ann Arbor
01.2016 - 08.2018
- Managed inventory levels and organized stock to enhance order fulfillment efficiency.
- Operated warehouse equipment for product preparation and transportation.
- Collaborated with team members to ensure timely processing and shipping of orders.
- Assisted customers by locating products and addressing inquiries on store floor.
- Packaged merchandise securely to prevent damage during transportation.
TJ Maxx
TJX Companies
Ypsilanti
02.2013 - 01.2015
- Resolved customer inquiries and issues promptly, ensuring high levels of satisfaction.
- Assisted customers in product identification and provided tailored recommendations.
- Addressed customer complaints professionally, fostering a positive shopping experience.
- Ensured sales floor remained clean and organized for optimal presentation.
- Ensured store environment was clean to provide a welcoming atmosphere.
- Organized and restocked merchandise to maintain optimal inventory levels and presentation.
- Restocked shelves to maintain sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Bachelor of Science - Health Sciences
Grand Canyon University
Phoenix, AZ07-2031
High School Diploma -
Ypsilanti Community Schools
Ypsilanti, MI05-2013
Skills
- Customer service
- Inventory management
- Effective communication
- Team collaboration
- Problem solving
- Time management
- Calm under pressure
- Data analysis
- Research skills
Affiliations
- I volunteered for my grandmas church
Timeline
Custodian
University of Michigan hospital
10.2020 - 03.2022
Fulfillment Associate
Lowes Home Improvment
01.2016 - 08.2018
TJ Maxx
TJX Companies
02.2013 - 01.2015
Bachelor of Science - Health Sciences
Grand Canyon University
High School Diploma -
Ypsilanti Community Schools