Kadijah Wilson
Philadelphia,PA
Summary
Detail‑oriented Sales Support Specialist with 4+ years of experience supporting sales teams to achieve optimal results and major retail accounts through accurate data management, cross‑functional coordination, and polished customer communication. Skilled in D365, 1WorldSync, and advanced reporting tools, with a strong track record of keeping projects, item setups, and purchase orders moving smoothly from concept to shipment. Known for clear communication, organized workflows, and a solutions‑first mindset that strengthens partnerships and supports fast‑paced retail environments.
Overview
8
8
years of professional experience
Work History
Sales Support Specialist
Frankford Candy
Philadelphia, PA
10.2022 - Current
- Enter and maintain accurate product, pricing, and customer data in Microsoft Dynamics 365 , supporting clean reporting and seamless cross‑team workflows.
- Create and manage new item setup , including item creation, specifications, UPCs, packaging details, and compliance requirements across multiple retail partners.
- Build polished presentations, price lists, and sales decks for internal teams and key accounts, ensuring materials are visually clear, current, and customer‑ready.
- Develop and maintain reporting tools for sales representatives, including sales performance, inventory levels, item status, and container ETAs to support informed decision‑making.
- Publish, sync, and troubleshoot product data in 1WorldSync , ensuring accuracy across retailer systems and resolving discrepancies quickly.
- Collaborate closely with Product Development and Creative to distribute samples, artwork, and seasonal presentations, ensuring customers receive timely, cohesive materials.
- Serve as a day‑to‑day contact for major retailers including Family Dollar, Dollar General, CVS, Kroger, Walgreens, and Publix , supporting purchase orders, item selections, artwork approvals, and sample coordination.
- Complete New Item Forms (NIFs) for multiple key accounts, ensuring all product details, compliance requirements, and timelines are met.
- Support purchasing and budgeting workflows by tracking item costs, forecasting needs, and communicating updates across teams.
- Utilize Asana and Excel to prioritize, track, and organize daily workflows, supporting efficient task management and on‑time execution.
- Partner cross‑functionally to keep projects moving—from item setup to PO entry to shipment—ensuring accuracy, momentum, and strong customer follow‑through.
- Supported successful trade show participation by coordinating logistics, preparing materials, and managing items being presented.
Warehouse Coordinator
Frankford Candy
Philadelphia, PA
10.2021 - Current
- Helped keep inventory accurate by overseeing daily cycle counts.
- Created sales orders and managed shipping timelines to meet customers' demands.
- Calculated and monitored inventory through Axapta tracking spreadsheets.
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
- Verified accuracy of shipping and receiving documents and maintained records.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Project Coordinator
SAC Wireless
King of Prussia, PA
04.2018 - 02.2020
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Tracked all hours and expenses to keep project on task and within budgetary parameters.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Reported regularly to managers on project budget, progress and technical problems.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Conducted research and gathered key information for use in upcoming project planning.
Education
High School Diploma -
Norristown Area High School
Norristown, PA06-2014
Skills
- Solutions-first mindset
- Professional demeanor
- Multi-tasking strength
- Adaptability in fast-paced environments
- High attention to detail
- Warm, collaborative energy
- Strong follow-through
- Proactive problem-solving
- Proactive ownership
- Multitasking abilities
- Calm under pressure
Timeline
Sales Support Specialist
Frankford Candy
10.2022 - Current
Warehouse Coordinator
Frankford Candy
10.2021 - Current
Project Coordinator
SAC Wireless
04.2018 - 02.2020
High School Diploma -
Norristown Area High School
Core Skills
Core Skills
- Account Coordination & Customer Support
- Item Setup, NIF Completion & Data Accuracy
- Microsoft Dynamics 365 (D365)
- 1WorldSync Publishing and Troubleshooting
- Advanced Excel & Google Sheets (trackers, reporting, pivots)
- Sales Reporting & Inventory Tracking
- Presentation Building (Price Lists, Sales Decks)
- Cross‑Functional Collaboration (Creative, PD, Sales, Ops)
- Purchase Order Flow & Retail Communication
- Asana Task Management & Workflow Prioritization