Dedicated and responsive professional with proven skills in classroom management, behavior modification, and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning. Also, a high-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences, as well as being a positive and upbeat professional that makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Work History
Server
1 Year 8 Months
Outback Steakhouse | 01.2025 - Current
Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
Managed food and beverage orders efficiently, minimizing wait times during peak hours.
Trained new staff on menu offerings and service standards to enhance team performance.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Daycare Teacher
4 Months
Childcare Network | 10.2024 - 02.2025
Developed and implemented age-appropriate lesson plans to foster early childhood learning.
Facilitated engaging activities that promoted social, emotional, and cognitive development among children.
Monitored children's progress and provided individualized support to enhance learning outcomes.
Collaborated with parents and guardians to discuss child development and address concerns effectively.
Established a safe, nurturing environment that encouraged exploration and creativity in young learners.
Substitute Teacher
1 Month
Kelly Services | 08.2024 - 09.2024
Provided instruction and guidance to students in the absence of a regular teacher.
Assisted with classroom management issues when needed.
Implemented school policies and procedures in the classroom.
Collaborated with other teachers to ensure student success.
Maintained accurate records of student performance, attendance, and behavior.
Monitored student progress throughout the day.
Encouraged positive behavior among students through effective communication techniques.
Created an environment conducive to learning while managing challenging behaviors.
Promoted a safe and secure atmosphere within the classroom setting.
Administered tests and assessments according to school guidelines.
Provided feedback on assignments or projects given by the regular teacher.
Provided notes and reports on school day activities to primary teacher.
Established and enforced rules for behavior and procedures to maintain order among students.
Server
2 Years 3 Months
Chili's Bar and Grill | 06.2022 - 09.2024
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Operated POS terminals to input orders, split bills and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Quality Assurance
2 Years 3 Months
Chili's Bar and Grill | 06.2022 - 09.2024
Performed quality assurance testing on compounded preparations.
Inspected finished installations for quality assurance purposes.
Investigated customer feedback regarding product performance and provided recommendations for improvements.
Provided training on quality assurance principles and techniques to personnel in all departments.
Developed inspection criteria based on industry standards, customer requirements and company objectives.
Education
Associate of Arts - Psychology
Oklahoma City Community College | Oklahoma City, OK