Melissa Lind
Powell,OH
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.
Overview
2
2
years of professional experience
Work History
Server
Buffalo Wild Wings
09.2021 - Current
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Summer Nanny
Families In The Community
05.2021 - Current
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Transported children to and from activities using personal or family vehicle.
- Built positive and nurturing environments to support child social and emotional growth.
- Taught children basic life skills, manners and personal hygiene.
- Helped children complete homework assignments and school projects.
- Encouraged children to be understanding and patient with others.
Education
Bachelor of Science - Psychology
University of Dayton
Dayton, OH05.2024
Skills
- Guest Satisfaction
- Natural Leadership
- Warm and Friendly
- Guest Inquiries
- Superior Communication Skills
- Behavior Modeling
- Promoting Good Behavior
- Self-Confidence Development
- Emotionally Supportive
- Professional Babysitter
- Regulating Schedules
- Maintain Safety
Timeline
Server
Buffalo Wild Wings
09.2021 - Current
Summer Nanny
Families In The Community
05.2021 - Current
Bachelor of Science - Psychology
University of Dayton