Kadyn Longendyke
Williamston,MI
Overview
5
5
years of professional experience
Work History
Sales Clerk
Genesee Recycling
Flint, Michigan
11.2023 - Current
- Greeted customers and responded to inquiries in a professional manner.
- Processed sales transactions accurately and efficiently utilizing POS systems.
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Assisted customers over the phone with product information.
- Followed up on customer requests or concerns in a timely manner.
- Greeted customers upon entrance and handled cash payments.
Barista Shift Lead/Store Manager
Biggby Coffee
Okemos, MI
06.2021 - 11.2023
- Opened and closed the store
- Supervised daily operations, maintaining high standards of cleanliness and organization.
- Managed cash handling procedures, ensuring accuracy in transactions and deposits.
- Maintained inventory of supplies, including coffee beans, syrups, cups, and lids.
- Set up team meetings with employees to discuss goals, strategies, and objectives related to operations.
- Provided excellent customer service and ensured all customers left satisfied.
- Resolved customer complaints with professionalism, ensuring a positive café experience.
- Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
- Scheduled shifts for barista staff based on business needs and availability of personnel.
Made Sandwiches
SUBWAYRestaurants
Williamson, MI
06.2021 - 01.2022
- Prepared recipe ingredients by washing, peeling, cutting, and measuring
- Trained team members to prepare sandwiches and other items according to instructions
- Closed the store, including counting money and money drawer.
- Managed and resolved concerns, problems or issues to avoid closing delays.
Served/ Made Ice Cream for Customers
Twisters Frozen Custard
Williamson, MI
05.2019 - 11.2019
- Keep the drawer balanced by accurately processing cash, credit, and debit payments
- Processed sales transactions for cash, debit, and credit purchases
- Accurately operate cash register to process customer payments
- Handled money at the opening and closing of the shift.
- talked to customers and made sure they were always happy.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
Education
High school diploma -
Williamston high school
06.2021
Nursing
Lansing Community College
Lansing, MI01.2021
College (Did not finish) - Nursing
Davenport University
Skills
- Time management
- Customer service
- Leadership
- Store Opening and Closing
- Barista Training
- Communication
- Relationship Building
- Problem-Solving
Timeline
Sales Clerk
Genesee Recycling
11.2023 - Current
Barista Shift Lead/Store Manager
Biggby Coffee
06.2021 - 11.2023
Made Sandwiches
SUBWAYRestaurants
06.2021 - 01.2022
Served/ Made Ice Cream for Customers
Twisters Frozen Custard
05.2019 - 11.2019
High school diploma -
Williamston high school
Nursing
Lansing Community College
College (Did not finish) - Nursing
Davenport University