Summary
Overview
Work History
Education
Skills
2018 State Thespians Event: Critics Choice Scene Writing Award
Languages
Timeline
Generic

Kaela Brooker

Orlando

Summary

Creative and adaptable individual who can deliver exceptional customer service, as well as possesses strong time-management skills. Maintains solid communication skills and a knack for recent social media trends. Able to contribute a positive and friendly atmosphere and ready to excel in any environment handed.

Overview

3
3
years of professional experience

Work History

Server/Bartender

Applebee's Grill + Bar
01.2024 - 08.2025
  • Provided friendly and efficient service to guests, enhancing overall dining experience.
  • Assisted in setting up and clearing tables, ensuring a clean and welcoming environment.
  • Collaborated with kitchen staff to deliver accurate orders promptly.
  • Handled customer inquiries and complaints professionally, maintaining satisfaction levels.
  • Served alcoholic beverages responsibly and safely while maintaining tables.

Server

Fountain Plus Endless Sushi & Hibachi
06.2023 - 01.2024
  • Delivered exceptional customer service to enhance guest satisfaction and loyalty.
  • Managed multiple tables efficiently, ensuring timely food and beverage delivery.
  • Collaborated with kitchen staff to ensure accurate order preparation and presentation.
  • Maintained cleanliness and organization of dining area for optimal guest experience.

Volunteer

Small but Mighty Heroes (non-profit Pediatric Cancer Organization)
05.2022 - 10.2022
  • Created infographics for social media.
  • Coordinated volunteer activities to enhance community engagement and participation.
  • Sold free-sample beverages at neighboring establishments to gain attraction.

Education

Bachelor of Arts - Communications

University of Central Florida
Orlando, FL
05-2027

Associate of Arts - Communications

Hillsborough Community College
Tampa, FL
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Beginner ASL skills
  • Empathy
  • Team collaboration
  • Writing
  • Musical Instruments

2018 State Thespians Event: Critics Choice Scene Writing Award

Wrote a dynamic scene play that won the Critics Choice award over all other scenes submitted in the state. 

Languages

American Sign Language
Elementary

Timeline

Server/Bartender

Applebee's Grill + Bar
01.2024 - 08.2025

Server

Fountain Plus Endless Sushi & Hibachi
06.2023 - 01.2024

Volunteer

Small but Mighty Heroes (non-profit Pediatric Cancer Organization)
05.2022 - 10.2022

Bachelor of Arts - Communications

University of Central Florida

Associate of Arts - Communications

Hillsborough Community College