KAELA BRYANT
Dallas,tx
Summary
Operations professional prepared to drive operational success. Known for improving process efficiencies and supporting strategic initiatives. Strong collaborator with focus on achieving results and adapting to dynamic environments. Expertise in logistics management and team coordination.
Overview
2
2
years of professional experience
Work History
Insurance Sales Agent
Tranzact Insurance Solutions
Richardson, TX
07.2025 - Current
- Established strong relationships with clients to understand insurance needs and provide tailored solutions.
- Conducted comprehensive market analysis to identify competitive offerings and enhance sales strategies.
- Utilized CRM systems to track client interactions and manage policy renewals effectively.
- Educated clients on health insurance products, terms, and benefits to facilitate informed decision-making.
- Mentored junior agents in product knowledge and sales techniques to foster team development and performance improvement.
- Exceeded monthly sales targets by implementing effective sales strategies.
Operations Coordinator
Clanton's Quality Awnings
Richardson, TX
12.2024 - 07.2025
- Coordinated daily operational activities to enhance workflow efficiency.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Oversaw end-to-end management of all project accounts, ensuring timely updates, proactive communication, and tailored solutions to address evolving client needs.
- Maximized resource utilization by monitoring staff schedules and allocating tasks
- Maintained accurate records of all purchase orders collections, invoices, and vendor contracts, ensuring compliance with company policies and regulations.
Administrative Assistant
Legend Networking & Telecom
Dallas, TX
01.2024 - 12.2024
- Coordinated office communications, ensuring timely dissemination of information across departments.
- Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically
- Maintained inventory of office supplies and placed orders.
- Streamlined office processes by implementing efficient organizational strategies and time management techniques.
- Managed inbound and outbound collection calls to recover past-due balances while maintaining positive customer relationships.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
Education
Bachelor of Science - Psychology
Northwestern State University
Natchitoches, LA05-2020
Skills
- Luxury experience management
- Reliable transportation
- Safe food handling
- Reservation management
Timeline
Insurance Sales Agent
Tranzact Insurance Solutions
07.2025 - Current
Operations Coordinator
Clanton's Quality Awnings
12.2024 - 07.2025
Administrative Assistant
Legend Networking & Telecom
01.2024 - 12.2024
Bachelor of Science - Psychology
Northwestern State University