Kaela Greska
Manchester,NH
Summary
Experienced customer service representative with a proven track record of resolving issues efficiently and exceeding client expectations. Detail-oriented professional with strong communication skills and a passion for providing exceptional service to customers. Experienced and providing a friendly demeanor and a proactive approach to problem-solving, ready to contribute to a dynamic team.
Overview
7
7
years of professional experience
Work History
Member Service Associate
St Mary’s Bank
Manchester, NH
09.2024 - Current
- Managed relationships with banking partners, fostering strong partnerships that supported business growth initiatives.
- Implemented sales strategies for the promotion of various banking products and services.
- Managed a portfolio of loans to ensure timely payment application, proper account maintenance, and accurate recordkeeping.
Preschool Teacher
Bright Horizons
Bedford, NH
02.2024 - 09.2024
- Utilized creative teaching methods to engage young children in learning activities.
- Managed classroom behavior and promoted a positive learning environment.
- Planned and implemented developmentally appropriate lesson plans for a diverse group of students.
Bank Teller
Eastern Bank
06.2023 - 02.2024
- Provided excellent customer service by addressing inquiries and resolving issues.
- Processed deposits, withdrawals, and check cashing for customers.
- Balanced cash drawers at the end of each shift in accordance with company policies.
Preschool Assistant Teacher
Early Learning Center Of Milford
Milford, NH
08.2022 - 06.2023
- Collaborated with other teachers to plan and coordinate curriculum.
- Assisted in preparing teaching materials and maintaining a clean classroom.
- Developed and implemented age-appropriate educational activities for preschool children.
Substitute Teacher
Milford School District
Milford, NH
03.2020 - 06.2022
- Managed classroom behavior and maintained a safe learning environment.
- Provided one-on-one support to students with learning disabilities.
- Assisted in developing lesson plans and curriculum for a summer school program.
Receptionist
Boch Honda West
Westford, MA
01.2019 - 01.2020
- Scheduled appointments, meetings, and events for executives and clients.
- Managed multi-line phone system and directed calls to appropriate personnel.
- Greeted and assisted visitors in a professional and friendly manner.
Education
Associate of Arts - Early Childhood Education
Nashua Community College
High School Diploma - undefined
Milford High School
Early Childhood Education
Lakes Region Community College
Skills
- Communication
- Time management
- Multi-tasking
- Problem-solving
Timeline
Member Service Associate
St Mary’s Bank
09.2024 - Current
Preschool Teacher
Bright Horizons
02.2024 - 09.2024
Bank Teller
Eastern Bank
06.2023 - 02.2024
Preschool Assistant Teacher
Early Learning Center Of Milford
08.2022 - 06.2023
Substitute Teacher
Milford School District
03.2020 - 06.2022
Receptionist
Boch Honda West
01.2019 - 01.2020
Associate of Arts - Early Childhood Education
Nashua Community College
High School Diploma - undefined
Milford High School
Early Childhood Education
Lakes Region Community College