Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Riestra

Orlando

Summary

Graduated from the University of Wisconsin-Madison May 2025 with a B.A. in Social Welfare and a certificate in Criminal Justice.

Overview

3
3
years of professional experience

Work History

Member Service Associate

Lake Nona Performance Club
07.2025 - Current
  • Enhanced member satisfaction by providing exceptional customer service and promptly addressing inquiries.
  • Assisted members with correcting account, service, and system issues
  • Gathered feedback from members and worked closely with management to identify opportunities for enhancing member satisfaction across all touchpoints.

Parent to Child Intern

Canopy Center
01.2025 - 05.2025
  • Supervise visitations between parent or primary caregiver and child for those who are ordered to or agreed due to various reasons regarding abuse or neglect.

Volunteer

Milwaukee Academy of Science
09.2022 - 01.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

Bachelor of Arts - Social Welfare

The University of Wisconsin
Madison, WI
05.2025

High School Diploma - undefined

Franklin High School
Franklin, WI
06.2021

Skills

  • Team Collaboration
  • Guest Relations
  • Communication
  • Social Ethics
  • Conflict Resolution
  • Trauma Informed Care
  • Teamwork and collaboration
  • Problem-solving
  • Customer service
  • Time management

Timeline

Member Service Associate

Lake Nona Performance Club
07.2025 - Current

Parent to Child Intern

Canopy Center
01.2025 - 05.2025

Volunteer

Milwaukee Academy of Science
09.2022 - 01.2023

High School Diploma - undefined

Franklin High School

Bachelor of Arts - Social Welfare

The University of Wisconsin