Graduated from the University of Wisconsin-Madison May 2025 with a B.A. in Social Welfare and a certificate in Criminal Justice.
Overview
3
3
years of professional experience
Work History
Member Service Associate
Lake Nona Performance Club
07.2025 - Current
Enhanced member satisfaction by providing exceptional customer service and promptly addressing inquiries.
Assisted members with correcting account, service, and system issues
Gathered feedback from members and worked closely with management to identify opportunities for enhancing member satisfaction across all touchpoints.
Parent to Child Intern
Canopy Center
01.2025 - 05.2025
Supervise visitations between parent or primary caregiver and child for those who are ordered to or agreed due to various reasons regarding abuse or neglect.
Volunteer
Milwaukee Academy of Science
09.2022 - 01.2023
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.