Devon Moser

1. Oversee interactions at the service desk including opening and closing procedures, answering phones, point-of-sale transactions, guest registration and fees, student and college guest passes, check in guests/members for all scheduled appointments, accepting member feedback, accepting and returning lost and found items, guest/member check in, and the provision of information pertaining to all scheduled activities and events including sign up and fees if applicable.

2. Promote and effectively sell memberships and all ancillary services included but not limited to personal training, massage therapy, medically-integrated programs, and nutrition services.

3. Schedule all appointments via core business software (Compete), including reminder phone calls, cancellations and notifying associates of appointments per policy.

4. Knowledge of all opening and closing procedures, including balancing of drawers from daily sales, proper knowledge of credit card and check policies and use of cash drawer.

5. Proficiently enroll members via contract, explaining membership, obtaining signature and payment and providing member handbook.

6. Effective radio communication with all departments as needed.

7. Work towards achieving established satisfaction metrics such as Secret Shops and Member Survey scores as it relates to member and guest satisfaction.

8. Maintain an average of 5 working shifts per month to ensure ability to perform job.

9. Must be able to stand for length of shift (generally 3-6 hours at a time).

10. Other duties as assigned.

1. Stocked and straightened merchandise in the warehouse.

2. Sweeping and picking up trash to ensure cleanliness.

3. Operated the balers and trash compactor.

4. Checked expiration dates on products and removed outdated items from shelves.

5. Assisted customers with locating desired items in store.

1. Interacting with customers in a friendly, helpful, and time effective manner.

2. Taking orders and executing them in a timely fashion.

3. Restocking.

4. Cleaning including but not limited to sweeping, mopping, dishes, and picking up trash left on property.

5. Using POS systems.

6. Communicating with fellow employees and manager to ensure machines were operating properly.

1. Controlled traffic passing near, in or around work zones.
2. Performed demanding physical work over extended periods and modeled positive attitude
3. Performed regular lawn maintenance, such as mowing and weed whacking

4. Collaborated with other departments in order to coordinate projects involving shared resources.

5. Inspected streets, sidewalks, sewers, drainage systems, and other infrastructure for potential problems or hazards

6. Conducted regular inspections of park grounds and playgrounds to ensure they are free from hazardous conditions.

7. Provided support and guidance to colleagues to maintain a collaborative work environment.