Kaelani Nishihira
Los Angeles,CA
Summary
Organized, reliable individual offering excellent communication and leadership skills with the ability to operate in a fast-paced team environment.
Overview
5
5
years of professional experience
Work History
Member Experience Coordinator
Seed Health
Los Angeles, CA
07.2023 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Developed and implemented strategies to improve member experience through surveys and feedback.
- Collaborated with internal teams to ensure smooth operations and seamless experiences for members.
Manager
Barry's Bootcamp
El Segundo, CA
09.2021 - 07.2024
- Conducted customer research to gain insights into consumer behavior.
- Generated ideas to increase sales through creative promotions.
- Organized tabling events with other businesses to promote Barry's mission and brand.
Floor Lead
Vuori
Manhattan Beach, CA
11.2022 - Current
- Helped manage a team of 12 associates to increase customer loyalty and dependable services.
- Worked directly with store manager to verify achievement of sales, retention and quality targets.
Manager on Duty
SoulCycle
San Francisco, CA
05.2019 - 03.2020
- Identified potential members, and created email marketing promotions to increase sales
- Established and enforced clear goals to keep employees working collaboratively.
Education
Bachelor of Science - Exercise Science
San Francisco State University
San Francisco, CASkills
- Effective Communication
- Organization and Prioritizing
- Problem Solving
- Time Management
- Flexibility/Adaptability
- Interpersonal Skills
- Strategic Planning
Timeline
Member Experience Coordinator
Seed Health
07.2023 - Current
Floor Lead
Vuori
11.2022 - Current
Manager
Barry's Bootcamp
09.2021 - 07.2024
Manager on Duty
SoulCycle
05.2019 - 03.2020
Bachelor of Science - Exercise Science
San Francisco State University