Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kaelani Nishihira

Los Angeles,CA

Summary

Organized, reliable individual offering excellent communication and leadership skills with the ability to operate in a fast-paced team environment.

Overview

5
5
years of professional experience

Work History

Member Experience Coordinator

Seed Health
Los Angeles, CA
07.2023 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Developed and implemented strategies to improve member experience through surveys and feedback.
  • Collaborated with internal teams to ensure smooth operations and seamless experiences for members.

Manager

Barry's Bootcamp
El Segundo, CA
09.2021 - 07.2024
  • Conducted customer research to gain insights into consumer behavior.
  • Generated ideas to increase sales through creative promotions.
  • Organized tabling events with other businesses to promote Barry's mission and brand.

Floor Lead

Vuori
Manhattan Beach, CA
11.2022 - Current
  • Helped manage a team of 12 associates to increase customer loyalty and dependable services.
  • Worked directly with store manager to verify achievement of sales, retention and quality targets.

Manager on Duty

SoulCycle
San Francisco, CA
05.2019 - 03.2020
  • Identified potential members, and created email marketing promotions to increase sales
  • Established and enforced clear goals to keep employees working collaboratively.

Education

Bachelor of Science - Exercise Science

San Francisco State University
San Francisco, CA

Skills

  • Effective Communication
  • Organization and Prioritizing
  • Problem Solving
  • Time Management
  • Flexibility/Adaptability
  • Interpersonal Skills
  • Strategic Planning

Timeline

Member Experience Coordinator

Seed Health
07.2023 - Current

Floor Lead

Vuori
11.2022 - Current

Manager

Barry's Bootcamp
09.2021 - 07.2024

Manager on Duty

SoulCycle
05.2019 - 03.2020

Bachelor of Science - Exercise Science

San Francisco State University

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Kaelani Nishihira