Kaeleigh Brown
Oakbrook Terrace,IL
Summary
Current Patient Service Representative at Hinsdale Orthopedics. My primary responsibility is checking patients in and out, and ensuring we have the correct and necessary information regarding demographics, medical history, and insurance. I enjoy learning and am always willing to help in any tasks needed.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Hinsdale Orthopedics
07.2023 - Current
- Provided customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system
Key Holding Manager
Twin Peaks Restaurants
03.2023 - Current
- Took over scheduling, interviewing and other administrative tasks to boost success successful store.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Server/ Bartender
Twin Peaks Restaurants
05.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Dog Daycare Attendant
Beach For Dogs
08.2017 - 11.2018
- Gave animals proper attention to promote secure environment in owner's absence.
Education
College of Dupage
Glen Ellyn, ILAssociate of Science - Diagnostic Medical Imaging Radiography
Midwestern Career College
Chicago, ILPhlebotomy
Chicago School of Phlebtomy
Naperville, IL11.2023
Skills
- Experience and understanding of Epic software
- Knowledge of different insurance types and verification
- Strong communication skills
- Ability to collaborate and problem solve
Timeline
Patient Service Representative
Hinsdale Orthopedics
07.2023 - Current
Key Holding Manager
Twin Peaks Restaurants
03.2023 - Current
Server/ Bartender
Twin Peaks Restaurants
05.2021 - Current
Dog Daycare Attendant
Beach For Dogs
08.2017 - 11.2018
College of Dupage
Associate of Science - Diagnostic Medical Imaging Radiography
Midwestern Career College
Phlebotomy
Chicago School of Phlebtomy
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