Tiffany Perez
Escondido,United States
Overview
7
7
years of professional experience
Work History
Patient Service Representative
Valley Radiology Consultants
Poway, CA
01.2025 - Current
- Maintained accurate records of services provided during each visit or procedure.
- Verified insurance information, collected payments, and scheduled appointments.
- Greeted patients upon arrival and directed them to the appropriate area.
- Obtained insurance verification and authorization to submit financial clearance of patient accounts.
- Communicated financial obligations to patients and collected fees at time of service.
Patient Service Representative
San Diego Imaging
Escondido , CA
05.2023 - 12.2024
- Provided customer service by answering patient questions and addressing concerns.
- Obtained proper authorization and identification to release confidential medical records.
- Provided support with various tasks such as scheduling tests, ordering supplies.
Veterinary Technician Assistant
Mohnacky Animal Hospital
Escondido, CA
09.2022 - 05.2023
- Restrained and stabilized animals during examination and treatment to prevent injuries
- Prepared and administered medications and vaccines as prescribed by veterinarian
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders
Referral Specialist
SSVascular
Escondido, CA
02.2022 - 06.2022
- Submitted various requests electronically: prescription requests, lab orders, medical records
- Written and oral communication skills to interact with all levels of the organization
- Strong problem solving skills with the ability to manage multiple priorities and met associated timeline
Patient Service Representative
SpineZone
Escondido, CA
07.2020 - 02.2022
- Managed front office customer service, appointment management, billing, and administration workflow
- Balanced and reconciled cash drawer daily to maintain department's financial accuracy
- Answered phone calls to provide assistance, information, and medical personnel access
Lead Patient Care Coordinator
Advanced Metabolic Care + Research
Escondido, CA
11.2018 - 06.2020
- Scheduled evaluations and procedures for patients
- Administered treatment information to patients, explaining scientific details in easy-to-understand terms
- Strengthened team performance and productivity by training team members
Education
Veterinary Assistant Certificate -
Pima Medical Institute
San Marcos,CA09.2022
Externship -
Pima Medical Institute
San Marcos, CA09.2022
High School Diploma -
Escondido High School
Escondido, CA06.2017
Skills
- EMR Knowledge: eClinincalWorks, athena health, RIS (careflow), Medinformatix, epic, practicefusion
- Medical Specialty Office experience
- Microsoft Office / Excel
- Time management
- Claims processing / Medical billing
- Medical Scheduling
- Double booking experience
- Call center operations
- Medical terminology / CPT codes
- Training / Lead experience
- Insurance package understanding / Benefit knowledge
Timeline
Patient Service Representative
Valley Radiology Consultants
01.2025 - Current
Patient Service Representative
San Diego Imaging
05.2023 - 12.2024
Veterinary Technician Assistant
Mohnacky Animal Hospital
09.2022 - 05.2023
Referral Specialist
SSVascular
02.2022 - 06.2022
Patient Service Representative
SpineZone
07.2020 - 02.2022
Lead Patient Care Coordinator
Advanced Metabolic Care + Research
11.2018 - 06.2020
Veterinary Assistant Certificate -
Pima Medical Institute
Externship -
Pima Medical Institute
High School Diploma -
Escondido High School