Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaeli Lewallen

Reno

Summary

Professional service worker with experience in fast-paced hospitality environments. Skilled in maintaining cleanliness, supporting waitstaff, and ensuring timely table turnover. Strong team player with focus on efficient service and adaptability to changing needs. Reliable, organized, and committed to delivering quality results for exceptional guest experience.

Overview

3
3
years of professional experience

Work History

Busser

Sharkey's Casino
05.2022 - 08.2025
  • Reset and cleaned tables quickly to prepare for new customers.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Supported team members with additional tasks, promoting a positive work environment.

Host

Sharkey's Casino
05.2022 - 08.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Neuroscience

University of Nevada, Reno
Reno, NV
05-2029

Skills

  • Time management
  • Attention to detail
  • Clear communication
  • Cleaning and sanitizing
  • Guest relations
  • Food safety

Timeline

Busser

Sharkey's Casino
05.2022 - 08.2025

Host

Sharkey's Casino
05.2022 - 08.2025

Neuroscience

University of Nevada, Reno

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