Kaelyn Harris
Tyler
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Aspen Dental
05.2024 - Current
- Resolved customer inquiries and complaints with timeliness
and professionalism. - Used company software to enter customer data.
- Contacted insurance carriers to advise customers about their dental insurance coverage.
Deaf and Special Needs Care Taker
Signs of Hope
09.2022 - 05.2024
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
Sales Associate
Collin Street Bakery
08.2020 - 09.2022
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Schlotzsky's
03.2019 - 05.2020
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to insure a positive experience with the company.
Education
High School Diploma -
Lindale High School
05.2021
Skills
- Customer Relations
- Computer Proficiency
- Data Entry
- Receptive
Timeline
Customer Service Representative
Aspen Dental
05.2024 - Current
Deaf and Special Needs Care Taker
Signs of Hope
09.2022 - 05.2024
Sales Associate
Collin Street Bakery
08.2020 - 09.2022
Sales Associate
Schlotzsky's
03.2019 - 05.2020
High School Diploma -
Lindale High School
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