Summer Hoffman
Osage Beach,MO
Summary
Experienced hospitality worker with a strong focus on menu knowledge, ticket flow, and guest satisfaction. Known for supporting cooks and servers, mentoring new team members, and maintaining clean, organized work areas. Ready to help drive efficient service and consistent food quality.
Overview
7
7
years of professional experience
Work History
Food Expeditor
Redhead Lakeside Grill
Osage Beach, MO
10.2021 - Current
- Coordinated ticket flow between kitchen and dining room at Redhead Lakeside Grill
- Checked plates for accuracy, presentation, and temperature before service
- Communicated special requests and allergies to cooks and servers
- Relayed guest concerns and modifications between front-of-house and kitchen staff
- Maintained knowledge of menu items and specials in order to answer questions from guests or servers.
- Provided mentorship and guidance to new kitchen team members.
- Prepared workstations with ingredients and tools to increase efficiency.
Banquet Server
The Lodge of the Four Seasons
Lake Ozark, Missouri
06.2019 - 10.2021
- Delivered plated meals and buffet courses during weddings, meetings, and receptions.
- Positioned banquet equipment according to event floor plans and service standards.
- Set up dining rooms with tables, linens, place settings, and decor.
- Positioned banquet equipment according to event floor plans and service standards.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Communicated guest requests to kitchen staff and banquet supervisors.
- Provided exceptional service to a high volume of daily customers.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
Education
School of The Osage
Kaiser, MOSkills
- Order management
- Order prioritization
- Allergy communication
- Quality assurance
- Food safety
- Kitchen coordination
- Service flow management
- Menu knowledge
- Team leadership
Timeline
Food Expeditor
Redhead Lakeside Grill
10.2021 - Current
Banquet Server
The Lodge of the Four Seasons
06.2019 - 10.2021
School of The Osage