Kaelyn Wall
Springfield,MA
Summary
Proven to enhance customer satisfaction and dining area efficiency at Spencer Country Inn, I excel in strategic planning and team collaboration. Skilled in cleaning, sanitizing, and table bussing, I significantly improved productivity. My adeptness in guest relations and conflict mediation ensures a welcoming environment, training staff to uphold the highest standards of service. Driven Busser with 2 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
2
2
years of professional experience
Work History
Busser
Spencer Country Inn
02.2023 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
Education
Bachelor of Science - Forensic Science
Western New England University
Springfield, MA05.2028
Skills
- Time Management
- Cleaning and sanitizing
- Table Bussing
- Team Collaboration
- Resourcefulness
- Professional Appearance
- Strategic Planning
- Effective problem solving
- Guest Relations
- Conflict Mediation
Timeline
Busser
Spencer Country Inn
02.2023 - Current
Bachelor of Science - Forensic Science
Western New England University
Similar Profiles
Laura TurnerLaura Turner
Fitness Instructor at Spencer Country Fitness And Sports TrainingFitness Instructor at Spencer Country Fitness And Sports Training
DEWEY GRIFFODEWEY GRIFFO
General Manager/Director of Sales at Delta Inn Inc, Courtyard-Fairfield and Country InnGeneral Manager/Director of Sales at Delta Inn Inc, Courtyard-Fairfield and Country Inn
William (Bill) FinnWilliam (Bill) Finn
Cook, Chef, Banquet Chef, Ex Chef. Sous Chef at Alpine Inn, Town And Country InnCook, Chef, Banquet Chef, Ex Chef. Sous Chef at Alpine Inn, Town And Country Inn
Annastacia SwabyAnnastacia Swaby
Hospital Pharmacy Intern at MetroWest Medical Center – Framingham Union HospitalHospital Pharmacy Intern at MetroWest Medical Center – Framingham Union Hospital
Marco CarreiraMarco Carreira
General Manager at Yarde Tavern South HadleyGeneral Manager at Yarde Tavern South Hadley