Kaelynn Sturtevant
Manchester,NH
Summary
Engaging and pleasant personality. Hardworking employee, enthusiastic about learning The field inside and out. Pursues opportunities to learn new skills. A very easy-going personality gets along with others. Can follow instructions/direction.
Overview
2
2
years of professional experience
Work History
Curbside Shopper
BJ's Wholesale
08.2023 - Current
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Strengthened customer loyalty by providing personalized service, addressing concerns, and resolving issues promptly.
- Developed strong product knowledge to better assist customers with their shopping needs and preferences.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Presented professional image consistent with company's brand values.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Driver
Uber Eats
07.2022 - 07.2023
- Followed all relevant traffic laws and safety regulations
- Utilized GPS and other navigation tools to plan routes and stay on schedule
- Maintained professional and friendly demeanor during deliveries to uphold company reputation
- Delivered goods and products to customers on time and in excellent condition
- Cleaned and Maintained vehicle and assessed vehicle for damage after each shift
- Communicated with customers to provide delivery updates and confirm delivery locations
- Coordinated efficient routes to avoid delays and optimize schedules
- Obtained signatures from customers upon delivery of goods
- Drove safely in various weather conditions to avoid accidents
Skills
- Route Management
- Customer Service
- Assessing Conditions
- Loading and Unloading
- Safety Standards
- Verbal and Written Communication
- City and non-City Driving
- Continuous Learning
- Cross-Platform Testing
- Problem Documentation
- Passionate About Quality
- Heavy lifting
- Customer satisfaction
- Team collaboration
- Active listening
- Food safety and sanitation
Timeline
Curbside Shopper
BJ's Wholesale
08.2023 - Current
Driver
Uber Eats
07.2022 - 07.2023
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