Meranda Welligton
Kalamazoo
Summary
Working on finishing my Associates degree from Kalamazoo Valley Community College.
Overview
1
1
year of professional experience
Work History
Curbside Shopper
Meijer
Kalamazoo
12.2024 - Current
- Selected and packed customer orders accurately for curbside pickup.
- Communicated with customers to confirm order details and substitutions.
- Maintained cleanliness and organization of the shopping area and supplies.
- Loaded items into carts or bags for customers according to their order requirements.
- Verified that products chosen by customers were in stock and available for pick up.
- Resolved customer complaints promptly and professionally when necessary.
- Provided excellent customer service when interacting with shoppers in person or on the phone.
- Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
- Adapted to changing customer needs and preferences efficiently.
- Ensured compliance with safety standards during shopping operations.
Restaurant Hostess
Applebee's Grill + Bar
Kalamazoo
10.2024 - 12.2024
- Greeted and seated guests promptly in a fast-paced restaurant environment.
- Managed waitlists effectively to ensure smooth guest flow during peak hours.
- Communicated with servers and kitchen staff to coordinate guest needs efficiently.
- Assisted in maintaining cleanliness and organization of the entrance area.
- Handled reservation systems to optimize seating arrangements for guests.
- Trained new hostesses on procedures and customer service standards.
Education
High School Diploma -
Harper Creek
Battle Creek, MI05-2015
Skills
- Effective communication
- Problem resolution
- Time management
- Quality assurance
- Customer service
- Inventory management
- Adaptability to change
- Attention to detail
- Organization skills
- Good Telephone Etiquette
- Basic math
- Dependable and responsible
- Multitasking
- Calm under pressure
- Data management
- Analytical and critical thinking
- Conflict resolution
- Relationship building
Languages
ASL
Limited
Timeline
Curbside Shopper
Meijer
12.2024 - Current
Restaurant Hostess
Applebee's Grill + Bar
10.2024 - 12.2024
High School Diploma -
Harper Creek