Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaeshawn Boone

North Carolina,NC

Summary

Proven RBT at ABS Kids, adept in social skills development and data collection, enhanced autistic children's communication by implementing evidence-based practices. Expert in fostering client trust and efficiently resolving customer issues, as demonstrated in roles at Redi Carpet and Target. Achieved significant behavioral improvements, showcasing exceptional interpersonal and analytical skills. Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

RBT

ABS Kids
02.2024 - Current
  • Reduced challenging behaviors through the implementation of positive reinforcement strategies.
  • Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
  • Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
  • Supported families in understanding and applying behavioral strategies within the home environment.
  • Adapted instructional methods according to each client''s learning style, maximizing progress towards goals.
  • Improved communication skills in autistic children by utilizing evidence-based practices.
  • Maintained a safe, structured learning environment conducive to the individual success of each client.
  • Documented behavioral data accurately, contributing to better-informed treatment adjustments.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Treated clients and families with respect and dignity.
  • Supported patient confidentiality in accordance with HIPAA regulations.

Call Center Representative

Redi Carpet
05.2022 - 10.2023
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Warehouse Worker

Amazon
08.2020 - 06.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Customer Service Representative

Target
12.2015 - 05.2020
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Enhanced guest satisfaction by promptly addressing and resolving inquiries and concerns.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.

Education

Bachelor of Science - Atmospheric Sciences And Meteorology

East Carolina University
Greenville, NC
06.2026

Skills

  • Data Collection
  • Social Skills Development
  • Incidental Teaching
  • Reinforcement Strategies
  • Prompting Techniques
  • Discrete Trial Training
  • Motor Skills Development
  • Registered Behavior Technician

Timeline

RBT

ABS Kids
02.2024 - Current

Call Center Representative

Redi Carpet
05.2022 - 10.2023

Warehouse Worker

Amazon
08.2020 - 06.2021

Customer Service Representative

Target
12.2015 - 05.2020

Bachelor of Science - Atmospheric Sciences And Meteorology

East Carolina University
Kaeshawn Boone