Kaeyra Paula
Cliffside Park,NJ
Summary
Motivated high school student seeking real-world experience and a strong foundation for future success. Committed to making a positive impact through volunteer work and supporting those in need. With a long-term vision of starting a business, driven to learn and excel in personal and professional aspects of life. Recognized for exceptional organizational skills and reliability, effectively managing multiple priorities with a positive attitude. Eager to take on additional responsibilities to contribute to team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
J.Crew
10.2024 - Current
- Engaged with customers to build rapport and loyalty.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Concierge
Planned Companies
07.2024 - 09.2024
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Cashier
Cava
09.2023 - 05.2024
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
Call Center
Radiology Center
04.2020 - 01.2022
- Working under Yoab Germosen in the Call Center at the 4448 Broadway Branch
- Picked up phone calls, placed appointments for patients with excellent customer service and care.
- Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
- Managed fast-paced call center work to assist high volume of daily customers using multiple internal databases and systems.
- Implemented methods and procedures to increase call center traffic, improve productivity and further develop customer base.
Babysitter
Families
02.2018 - 04.2021
- Helped families with their kids
- Feeding, putting children to sleep, showering them and changing diapers.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated positively with children and guardians.
- Provided developmentally appropriate activities for children.
Cashier
La Cocina De Alicia
02.2019 - 03.2020
- Family owned business
- Handled stocks, cash registers, and even assisted baking.
Education
Senior -
Cliffside Park High School
06.2025
Skills
- Communication skills
- Leadership Experience
- People Skills
- Problem Solving Abilities
- Emotional Intelligence
- Teamwork Skills
- Creativity
- Strong Work Ethic
- Hospitality
Certification
- Certified Lash Technician, Home based - April 2023
Timeline
Sales Associate
J.Crew
10.2024 - Current
Concierge
Planned Companies
07.2024 - 09.2024
Cashier
Cava
09.2023 - 05.2024
Call Center
Radiology Center
04.2020 - 01.2022
Cashier
La Cocina De Alicia
02.2019 - 03.2020
Babysitter
Families
02.2018 - 04.2021
Senior -
Cliffside Park High School
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