KAGAN AUSTIN
Tulsa
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Efficient and precise with commitment to finishing jobs quickly and accurately.
Overview
7
7
years of professional experience
Work History
Data Entry Clerk
Riverside Group
03.2022 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Created and maintained data entry logs to track data entry activities.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Front Office Administrative Assistant
Southern Woods Dental Care
09.2019 - 03.2022
- Developed positive relationships with clients through attentive service during initial contact points like reception desk interactions or telephone call handling.
- Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
- Handled customer inquiries and suggestions courteously and professionally.
Customer Service Representative
City National Bank
07.2017 - 08.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Education
Associate of Science - Business Administration
Tulsa Community College
Tulsa, OK04.2017
Skills
- Data Entry
- Accuracy and Attention to Detail
- Customer Service-Oriented
- Administrative Support
Timeline
Data Entry Clerk
Riverside Group
03.2022 - Current
Front Office Administrative Assistant
Southern Woods Dental Care
09.2019 - 03.2022
Customer Service Representative
City National Bank
07.2017 - 08.2019
Associate of Science - Business Administration
Tulsa Community College
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