Kagen Collins
Moses Lake,WA
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
6
6
years of professional experience
Work History
Assistant Bar Manager
Enzo Italian Restaurant
08.2022 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Boosted sales performance by implementing effective sales strategies and coaching team members.
- Enhanced bar efficiency by streamlining inventory management and ordering processes.
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
Bartender
Porterhouse Steakhouse
03.2021 - 08.2022
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
Bartender
Cave B
05.2020 - 03.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased wine sales by conducting in-store tastings and engaging customers with product knowledge.
- Enhanced brand visibility by organizing and participating in industry events such as trade shows, wine festivals, and distributor expos.
Waitress
Michaels Market And Bistro
01.2018 - 02.2020
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
Education
High School Diploma -
Moses Lake High School
Moses Lake, WA06.2018
Skills
- Action planning
- Order Management
- Sales strategy development
- Scheduling Coordination
Timeline
Assistant Bar Manager
Enzo Italian Restaurant
08.2022 - Current
Bartender
Porterhouse Steakhouse
03.2021 - 08.2022
Bartender
Cave B
05.2020 - 03.2022
Waitress
Michaels Market And Bistro
01.2018 - 02.2020
High School Diploma -
Moses Lake High School
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