Kahea Bassett
Citrus Heights
Summary
Hospitality professional experienced in restaurant operations and guest services. Delivered exceptional guest experiences through strong time management, active listening, and adaptability. Focused on pursuing a degree in Hospitality Management with a specialization in food services to enhance contributions to the team.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Host
Outback Steakhouse
Citrus Heights
08.2024 - 06.2026
- My experience at Outback Steakhouse has significantly deepened my understanding of the restaurant industry and its operations. As a host, I excelled at welcoming guests warmly, guiding them to their tables, and effectively explaining menu items to enhance their dining experience.
- I developed strong skills in food running and expo management, ensuring timely and accurate service while collaborating closely with my team to maintain a seamless workflow. In challenging situations, I prioritize de-escalation and problem-solving, and I am proactive in seeking assistance from management when necessary.
- Additionally, my experience with to-go orders has equipped me with the knowledge of how to accurately process food orders and package meals for takeout, ensuring that they are presented well and meet quality standards. I also handle phone inquiries professionally, providing accurate information and assistance to guests. Furthermore, I am skilled in bussing tables efficiently to maintain a clean and inviting dining environment.
Food Preparation Worker
Taste of Tuscany
Sacramento
03.2024 - 06.2024
- Prepared ingredients for daily menu items using fresh produce and meats.
- Assisted chefs in cooking and plating dishes for customer service.
- Maintained cleanliness and organization of food preparation areas and storage spaces.
- Contributed to kitchen operations during morning shift by preparing and organizing ingredients for service, assisting with dishwashing, and maintaining cleanliness and hygiene standards.
- Demonstrated commitment to team and service excellence by actively seeking additional training as a server to expand skill set.
Trainee
WIOA - City of Sacramento
Sacramento
09.2023 - 06.2024
- Received support from WIOA (Workforce Innovation and Opportunity Act) that contributed to professional development. Completed comprehensive training programs under the guidance of Brigette Edwards, gaining essential workplace skills and knowledge. Enhanced employability and prepared for role at Taste of Tuscany through practical skills, teamwork, and workplace etiquette emphasized in training. The program emphasized practical skills, teamwork, and workplace etiquette, all of which have been instrumental in my career journey.
- Collaborated with team to support workforce initiatives in implementing workforce development initiatives and training programs.
- Coordinated outreach efforts to engage local community organizations and job seekers.
- Supported case managers in tracking participant progress and service delivery.
Education
Hospitality Administration/Management -
American River College
Sacramento, USA 08.2025 - 07.2026
High School Diploma -
Foothill High School
Sacramento, USA 08.2020 - 06.2023
Skills
- Guest Experience
- Front-of-House Operations
- Customer service
- Food service
- Restaurant experience
- Food industry
- Time Management
- Adaptability
- Teamwork
- Communications
- Adaptive Communication
- Customer Interaction
- Problem Solving and Critical Thinking
Personal Information
Willing To Relocate: Anywhere
Timeline
Hospitality Administration/Management -
American River College
08.2025 - 07.2026
Host
Outback Steakhouse
08.2024 - 06.2026
Food Preparation Worker
Taste of Tuscany
03.2024 - 06.2024
Trainee
WIOA - City of Sacramento
09.2023 - 06.2024
High School Diploma -
Foothill High School
08.2020 - 06.2023